Question about Whirlpool Ultimate Care II LSQ9549L Top Load Washer

3 Answers

Drum out of balance

When looked at from the top the drum sits to one side by 2-3inches. It can be moved back into a cental position but as it rotates with the motor it moves back a bit each revolution to the out of centre position.
When spinning there is a lot of vibration and it is easy to see that the drum is spinning off axis.

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  • brroklyn Jun 29, 2008

    The drum sits out of line when empty. I can realign the drum when empty, but during the spin cycle it gets off balance and out of align with the fill nozzle and I end up with water all over the floor! Any ideas on how to fix this???

  • 2weelsbetter Jul 02, 2008

    The details were very useful to help me get the casing off. I checked as you suggested, everything seems to be in order.

    I have found out the machine is only 18 months old, I bought it second hand. It is possible that the springs have become weak because the machine has been moved witout using the restraining bolts.

    Thanks for your prompt reply....John

  • Anonymous Jan 30, 2009

    does the balancing ring need to be full

  • clm2321 Feb 19, 2009

    I have a whirlpool LSQ854JQO that just started to shake during spin cycle. Counter balance spring is intact.

  • Anonymous Apr 15, 2009

    drum out of balance always have to try to center drum before wash or sometimes it will leak water. Also spin clycle out of balance.whirpool washer lxr9245eq1


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Hi Gerald, directly below the spring where it attaches to the basket suspension is a small hole, use a flash light to locate. If you get a chance, have you seen any dark metal shaving in the machine?

Posted on Sep 28, 2008

  • John Robbins
    John Robbins Oct 27, 2008

    Hi Gerald

    It is located on the back left side


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Where exactly does this counterbalance spring connects. i pulled up the springs but after assembly it vibrates badly in high spin. But I am not sure if I connected the counterbalance spring correctly. Thanks

Posted on Sep 28, 2008

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There are a few things that can cause this issue.
1. The counter balance spring broke or the mounting hole for the spring rusted through.
2. One or more snubber pads may have come off.
3. The suspension springs may have stretched or broke.

Start by removing the shell as follows:
A.) Look in the back of the console, in each corner there will be a screw, unscrew until the console can be pushed forward.
B.) With console lifted you will find a lid switch connector (white in color). Unplug the switch from the connector.
C.) There will be two brass colored clips. Place a flat blade screwdriver straight down into the opening on top of the washer and into the groove of the clip. Push the screwdriver down and away from you and the clip will release.
D.) Open the lid of the washer and place your hand under the front rim of the opening (DO NOT grab the wash tub). Tilt and slide cabinet forward to remove.

1.) The counter balance spring is located in the bottom rear. It should be attached between the cabinet and a bracket on the tub.
2.) Inspect snubber and corner pads. May be brown or white in color.
drum out of balance - 546467c.jpg130b797.jpg
3.) Inspect suspension springs.

If you need further assistance, let me know

Posted on Jun 29, 2008

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During the spin cycle the washing machine becomes VERY noisy, sounds like its off-balance, but happens EVERY time, even with very small loads. The whole unit doesn't move when it happens, just extremely...

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So check if the belt is loose on the motor, checck if the spindle is tight with friction or the drum assembly suspension is out of alignment.
You must check the reason with the following points to confirm the drum spinning making noise. check point of noise , is this on hitting the sides , or from the motor, any foreign objects or the drum spindle. But you are the judge with a first view. Use good lighting to look out and confirm the fault.

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How to fit a belt for a indesit dryer ISL70c


Thanks for using FixYa. Please follow the step-by-step procedure---

1. Remove the front panel.
2. Reach underneath drum and behind motor to locate idler pulley. Push idler pulley to left to release drum belt tension. Remove the belt from the motor pulley.
3. Remove the drum and belt from the cabinet.

1-- Prepare for replacing the dryer belt by lifting the lint-screen cover on the top of the dryer. Then remove the lint screen. Skip this step if your lint screen is inside the door. Remove the 2 Phillips screws inside the door instead.
2-- After removing the lint screen, lift the cover and remove the screws that hold the lint-screen housing to the dryer top.
3-- Slide a putty knife between the front panel and the top near a corner. Lift the corner and repeat on the other side.
4-- To remove the lower panel, insert the putty knife between the panel and each side. Then twist to release clip.
5-- Place a few wood blocks under the drum. These support the drum when the front panel is moved away from the sides.
6-- Loosen the screws that secure the bottom of the front panel to the dryer sides. Do not completely remove the screws.
7-- Remove the screws that secure the front panel to the dryer sides at the top. These are accessed from the inside of the cabinet.
8-- Lean the front panel away from the sides and slip the new dryer belt over the drum. Then re-secure the front panel.
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10-- Locate the original position of the old belt, and slip the new belt in place. Keep the grooved side of the belt down.
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Please do accept the solution if the issue is resolved or else revert for further assistance.


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