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Re: hp 4355 all in one
The paper movement mechanism may have some problem.
If not so the paper movement sensor in the inner part of left side is having the problem.
The timing wheel may be out of alignment or the sensors may have dust over them....
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Turn the printer off.
Disconnect the AC power.
Disconnect the "data" cable from the computer.
Reconnect the AC power.
Turn the printer on.
Press the "paper-feed" button, to try to feed a few sheets of paper through the paper.
Reconnect the "data" cable.
If this fails, take the printer to a qualified technician, for professional trouble-shooting.
This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.
Several things can cause a jam. I can suggest checking the paper path
very well, especially if you have had a jam in the past, a little piece
of paper there could be triggering a sensor and causing the message.
Another thing might be rollers worn out or dirty. If the rollers rotate 3
times and no pick up happen it will show paper jam, try a humid tissue
to clean it.
If you are getting a 'carriage jam' error as soon as you turn on your printer with no tasks in progress, then check for any piece of paper stuck in the carriage. Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product.
Follow the steps for fix HP Printer Carriage Jam
Turn off the printer and open it to see where the paper is stuck.
Manually move the carriage toward the opposite side.
Check the paper path and remove any piece of paper or any other object that is stuck in the path.
THE PRINTERS MANUFACTURED BY HP ARE HAVING THIS PROBLEM IN COMMON ALL THE WAY. WE SHOULD TAKE FOLLOWING PRISCPRIPTIONS WHILE RUNNING THESE PRINTERS
1. LOAD PAPERS AT SOME DISTANCE FROM THE PAPER LIFTER THAT MEANS KEEP THE PAPERS SOMEWHAT BEHING YOU KEEP THEM 2. WHEN THE PRINTERS ARE OLD THEM GET THEIR PAPER LIFTER CHECKED AND TRY TO PRINT ONE PAPER AT A TIME.
the scanner feeder mechanism may have some problem.
Get it serviced from nearest service centre or your vendor...
There is a door back of the printer to clear paper particles and jams. carefully open, clean and re fix it on its place.