No connection to the internet
make sure the modem box is connected to the INTERNET port of the wireless N router. and the desktop to any of the regular Ethernet ports on the back of the wireless N router. Also try replacing the Ethernet cable that is connecting the desktop to the wireless N router.
Then check the IP address of the desktop computer - to do that, go to the command prompt by clicking on Start. Run, then type CMD and hit OK
- on the black screen type IPCONFIG
- the IP address usually starts with 192 if you have a router
- try to ping a website from the command prompt by typing PING www.yahoo.com then press enter
- if able to get the word reply 4 times, it means the computer is connected to the iinternet.. it's just that there's something blocking the connection
- if there's 4 replies, check if there's a security software installed on the computer for ex Norton, try disabling it temporarily and see if you can get online
- if there's no reply on the PING test, and you just got request timed out or host unreachable, double check the TCP/IP settings on the computer, make sure it's set to Obtain IP Address Automatically and Obtain DNS Server Address Automatically
- to check TCP/IP settings on the computer, if you have xp, go to Start>Control Panel>Network Connections then right click on Local Area Connection and click Properties, look for Internet Protocol TCP/IP , just double click on it and from there you will be able to see the status..
May 07, 2009 |
Gateway GT5220 PC Desktop