Re: help need to replace beltplease help turntable
Remove the turntable platter. Put the belt on the bottom of the
platter. Put the platter back on, and then rotate the platter until
the opening aligns with the brass motor shaft. Pinch the belt off the
platter, so you can wrap it around the brass motor shaft.
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This problerm is commonly attributed to a turntable motor that is no longer working.
If the model number you posted this question under is correct, the part number for a replacement turntable motor is 46-841666-3. You may also consider replacing the turntable coupler (also called the turntable shaft). The part number is NCPL-A021WRFO. If your existing coupler is still in good shape, there is no need to replace it.
Replacement parts can be purchased on line at searspartsdirect.com. There is a complete list of helpful exploded view parts illustrations to assist you with parts identification/location.
If you need instructions on how to replace a turntable motor, the following link explains:
If your turntable is not going around you may have one of two problems: the coupler under the glass tray may be worn and in need of replacement or the turntable motor needs to be replaced. Hope this helps.
The following parts are in the turntable system: The turntable motor, underneath the floor of the microwave; the turntable coupler, which is like a small plastic piece; the turntable support, either a three-legged or circular piece with wheels; and the glass turntable tray.
It sounds like maybe your turntable support is missing?
You can see and hear a video of how a turntable motor should sound when you rotate it by hand.
If
yours is not set to be off via the control panel, and it won't rotate
or it sounds like it's grinding, etc., you may have a bad motor or
plastic coupler.
To
replace either, you need to unplug power, then remove the bottom cover
of the oven.
For
Goldstar / LG / L.G. help, call 1-800-243-0000 (M-F, 7am-8pm CT, Sat
8-5 CT) and choose the appropriate prompt from the menu or visit here. Goldstar owner manuals can be downloaded here.
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You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383
If you need to replace the turntable motor or coupler, please unplug the unit first. You will need to remove the bottom panel (where the cooktop lights are).
We're happy to help and we appreciate your thoughtful rating of our answer.
I've had this happen before, and it is caused by your ground wire not being hooked up. Depending on the type and age of turntable, it will have an additional wire (the ground), that needs to be hooked up to either a screw or some sort of opening similar to your speaker wire hookup. That should take care of the problem. If you don't have a ground wire coming out of your turntable, I don't know how to help, other than figure out how to ground the turntable.
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