Question about Microsoft Zune JS8-00001 Digital Media Player

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Frozen zune 80gb

I was listening to my zune and was charging it at the same time and all of a sudden the music went of and was frozen. couldn't go back to the menu...

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Hi

maybe you have unsupported format of you have a virus!

Thanks!

Posted on Jun 28, 2008

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Since your Zune is old and you have charged it more then a couple hundred times, your battery is loosing charge and so the only way to fix it is obviously buying a new battery. Zune 120GB owner.

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all of the zunes 30gb in the world went dead last night go to zune support.com and request a repair they will be helping you soon .

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http://www.rapidrepair.com/guides/zune/zuneassemblyguide.htm

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Zune 80 gig will not start


My 80 Zune has a frozen screen as well... This is ludicrous! Well this is how this problem should be resolved:

  1. Disconnect your Zune from USB and AC power sources.
  2. Because the player is frozen, its battery will drain—this is good. Wait until the battery is empty and the screen goes black. If the battery was fully charged, this might take a couple of hours.
  3. Wait until after noon GMT on January 1, 2009 (that's 7 a.m. Eastern or 4 a.m. Pacific time).
  4. Connect your Zune to either a USB port on the back or your computer or to AC power using the Zune AC Adapter and let it charge.
I cannot believe the savvy programmers for Zune did not identify this problem in advance... Well I guess we are all human lol... Can't wait to begin listening to my music again!

Have a Happy New Year!

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1 Answer

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I think your music got corrupted so you have to download them again

Nov 22, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

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To reset the zune you must press and hold the back button and the top part of the zune pad. Other parts of the zune pad will not work.

When plugging the zune into your PC does the PC detect it (device manager -> portable devices). You should hear the ding sound of hardware connecting.

If it is connecting to the PC and is not detected by the software than it is likely a permissions problem. Right click the software icon and choose run as administrator.

If it is not detected by the PC than check your usb cable and make sure your zune is charged and not frozen.

May 29, 2008 | Microsoft Zune JS8-00001 Digital Media...

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try to restart it or whatever try clicking The arrow button then up on the keypad. make sure you downloaded the software. and updated.

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Charge the Zune using your computer (if you have one) and then when it turns on, then you got it fixed. If it is charged but won't do anything, then press the back button and up on the control panel.

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