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be sure you plug-in in your webcam to the usb port of your computer and install the software and driver properly. when chating. if you are using a yahoo, camfrog, msn messenger. you just fing the option that can activate your webcam when you are chating. in yahoo messenger you can find their in the option and then view my webcam and now you can see your viewing your cam. be sure you log in first to yahoo messenger. if you want to taking picture with you're web cam just go to the my computer and find you camera D-link DSB-300 and just double click to open it your cam.