Question about RCA OPAL M4001 MP3 Player

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Firmware upgrade not working

My rca opal mp3 player originally said that it was full and needed at least 50 mb space to operate, but it was nowhere near full. so i went on here and it said to update my firmware. so i tried to do that and got maybe 12% of the upgrade done when it said "error occured, unable to write firmware data"or something close to that and now my mp3 player no longer turns on at all and when i try to update it it still says unable to write firmware data. it wont even show up on my computer anymore as a device! please help me and tell me what i should do!!!

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Are you absolutely sure that you loaded the firmware for your correct model #? Try downloading the auto-updater software and see if it will take the upgrade on the next go around.

If not, that player is fried - update during firmware upgrade is no good. Call rCA to see if you are still in warranty.

Usually the "50MB of space needed to operate error" is easy to fix, but also most other manufacturers have a specific FAQ on their website that tells you how to fix it. RCA did not have anything like that for this model. also, most other manf. have a recovery tool of some kind - absent on this model.

Posted on Jun 28, 2008

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1 Answer

Wont do nothing but initializing


Hi.

The procedure below is the full troubleshooting when the RCA Opal is completely irresponsive and not completing initialization.

Try first holding down the Power/Menu button for over ten seconds. This is called soft reset, and will reset the player to default factory settings. This reset will not delete personal files.

Depending on the model you may also have a reset button. In that case hold down the pinhole switch using a paper clip for more than ten seconds to perform an hard reset. It will take one or two minutest to restart the Opal after this reset, as files must be reinstalled.This reset will delete files and personal settings.

If that does not work, it means that system files are damaged. In that case you will need to reinstall the Opal firmware. Firmware for some model may be available online, but better calling or contacting RCA and asking them to provide you with an updated firmware for your unit. If the wrong firmware is installed the Opal may result damaged.
RCA can be contacted at the number listed on Opal documentation. Number in US should be: 1-800-878-5779 (RCA Audio Products Repair Centers and Warranty Info).

You can also get the firmware asking a question online. Use the following link: Create an Incident or ask a question.

See also: Information on RCA Opal M4001 MP3 Player.

To update firmware follow procedure below:

Download the firmware upgrade file.
Hold down the play/pause button for about twenty seconds .
Hold down menu button for more than 10 seconds
Keep holding play/pause button and attach Opal USB cable to computer at the same time.
The firmware upgrade will start
If you get an error saying that Windows cannot write to the Opal drive, that means that the Opal internal drive must be re-formatted. In that case go to Computer, click the right button of mouse on the Opal, and choose Format from the dropdown menu.
After formatting, restart both units, and restart firmware upgrade procedure.

Regards.

Mar 31, 2010 | RCA OPAL M4001 MP3 Player

2 Answers

I just bought a RCA m4304 and when plugging it into the computer for the first time it shows opal initializing and won't turn on at all or go past the screen. Never got music on it or was able to use it.


When I turn on my M4304 OPAL it says Initalizing..... profiling requires 20MB free space. Shutting down. Then shuts off. If I plug it into my computer to try and delete files. My computer does not recongize it. It shows that is have a full battery. I have tried all the re-set methods given. I have tried downloading an upgrade. Nothing works. Can you help?

Oct 05, 2009 | RCA M4204 MP3 Player

1 Answer

RCA OPAL wont let me delete anything


keep trying and do not give on it keep going girl.

Apr 01, 2009 | RCA OPAL M4001 MP3 Player

1 Answer

My opal blue isnt working when i turn it on it says reformat me then auto shuts off i cant get it to regonize on my computer what do i do


RCA Opal 4001/4002 – Restoring the Player
Download the latest firmware upgrade from www.rcaopal.com to restore the player. The firmware upgrade file will be on the "Download Upgrades" section of the website.

-Tha Mp3 Doctor

Dec 22, 2008 | RCA OPAL M4001 MP3 Player

1 Answer

HELP ME! :(


Could be hardware-related, but try this:
RCA Opal 4001/4002 – Restoring the Player
Download the latest firmware upgrade from www.rcaopal.com to restore the player. The firmware upgrade file will be on the "Download Upgrades" section of the website.

-Tha Mp3 Doctor

Dec 19, 2008 | RCA OPAL M4001 MP3 Player

1 Answer

Trouble getting unit to work properly


RCA Opal 4001/4002 – Restoring the Player
Download the latest firmware upgrade from www.rcaopal.com to restore the player. The firmware upgrade file will be on the "Download Upgrades" section of the website.

-Tha Mp3 Doctor

Dec 18, 2008 | RCA OPAL M4001 MP3 Player

1 Answer

My rca cant boot


RCA Opal 4001/4002 – Restoring the Player
Download the latest firmware upgrade from www.rcaopal.com to restore the player. The firmware upgrade file will be on the "Download Upgrades" section of the website.

-Tha Mp3 Doctor

Dec 12, 2008 | RCA OPAL M4001 MP3 Player

1 Answer

Space/firmware upgrade issues


Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Jun 28, 2008 | RCA OPAL M4001 MP3 Player

1 Answer

Formatted


Needs a firmware update - sometimes a reformat can corrupt the original database - a firm upgrade will reload it - RCA's website will have the upgrade

May 17, 2008 | RCA OPAL M4001 MP3 Player

1 Answer

Rca opal M4008A mp3 player


Hi, you can try to upgrade the player's firmware, you can download it from the RCA Website (http://support.rcaaudiovideo.com/downloads.aspx?product=187), the firmware it's the second app listed.
If your computer doesn't recognize the player, you'll have to turn it off and keep "PLAY" pressed for 10 seconds while connecting it to the USB port, then update the firmware.

Feb 08, 2008 | RCA OPAL M4001 MP3 Player

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