Question about Westell Wirespeed LiteLine 6100 (B9961001002) Modem

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DSL modem connected but no internet

DSL Modem DSL light is on, computer says connected and has IP address but still no internet, internet light is off, computer has no connection.

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  • David Bunting Jul 03, 2008

    Thanks, but there's nothing else on that phone line, not even a voice phone, it's a DSL connection only.
    It's 15 mi. away at a friend's house, when I get back to it over the weekend, I'll get back on to you folks.


  • armymom7 Aug 17, 2008

    same problem with westell 6100 modem..dsl blicks fast sometimes and slow sometimes and maybe and maybe the internet will work. as you can see the internet is working now. anyways it can for on and on for hours with internet. i have tried everything too. I even replace the phone line from jack to modem and also the jack. no luck

  • Anonymous Mar 21, 2014

    internet connection for TV with optus

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Have you installed DSL filters on all your phones and make sure you don't have on on the line for your modem?

Posted on Jun 28, 2008

  • Kevin Shafer
    Kevin Shafer Jul 03, 2008

    Thanks. Just verify that they didn't install one of the filters that come with the kit on the line then. It should just plug straight into the jack to the back of the modem.

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Had the same issue and contacted Centurytel. Rechecked with three different ethernet cables and none worked. USB connection works so this was a bad ethernet port.

Posted on Jul 15, 2008

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UNABLE TO CONNECT WITH MY LAP TOP ON INTERNET HAVE FOUR LIGHTS ON AND FIFTH ONE FLASHING JUST STARTED YESTERDAY.


So that means its working well and connected to the ISP' server. What is your connection? Is it ADSL?
First make sure that all light have the color of green. If they are Flashing with color RED that means the property associated with the light is having a failure.
Here are the description of Colors and Lights.
Modem Light state: Unlit Flashing Red Flashing Green Steady Green
Cases:::
Power Light
Modem is not getting power - no light Modem has failed POST - Red Power is on - Steady Green
Ethernet (2nd Light)
No Ethernet link detected - No light Problem with ethernet port or cable - Flashing Green Modem has detected a successful link to a PC or router - Steady Green
DSL (3rd light)
ADSL sync signal is not detected - Red Modem is trying to synchronize. - Flashing Green Modem has ADSL sync and is ready for PPPoE session traffic - Steady Green.
Internet (4th light)
Modem has given up or isn't configured to initiate the PPPoE session - No Light PPPoE initiation has failed or PPPoE has been terminated. - Red Initiating a PPPoE session to Internet - Flashing Green. Modem is ready for Internet traffic - Steady Green.
Note: This light sometimes not working even if the connection initiated.
Activity
Normal DSL traffic flow - Flashing Green. Steady traffic flow - Steady Green.
Solving problems.
Case1: You have to connect your machine to the Modem Via the Network cable. Plug the other side of the cable to your Machine. (Not the modem port. Network card port.). Case2: You have to make sure that you have installed the Network Card drives. To check that you have to use Device Manager. Follow these steps. Hit Windows key with R In the "Run" box type devmgmt.msc In the right hand side check whether the network card is installed. If it has a yellow exclamation mark or a mark with red that means you haven't either installed or its having a device/driver problem.
Case3: If its fine then what you have to do is to check your network settings. Heres how: Since you haven't specified the Operating System I m including the Windows XP method here. Not much difference in other Operating Systems as well.
  • Get the Control Panel.
  • Go to Network and Internet Connections.
  • Go to Network Connections.
  • Check the Local Area Connection.
  • Right Click and check "Status".
  • If it says connected
  • Check the Duration and Speed(100 or 1000Mbps).
  • If the settings are fine go to "Support" Tab.
  • Check whether the Machine has received an IP Address. Which is often in the range of 192.168.254.xxx for Siemens Modems/Routers.
  • If you see an IP Address which starts from 169.xxx.xxx.xxx your network card was unable to pick an IP Address from the DHCP router which runs in the modem. (If you run a DHCP in the machine you have to configure to stop leasing IP Addresses to your machine from the Router/Modem. You can try the "Repair" button below and it will try to Release and Renew your IP. If it fail either you have a problem with your network card or Modem/Router (Could be the cable also).
  • If you still see the IP Address which starts with 192.168 the connection with your Modem is fine.
  • Next: Right Click on the Local Area Connection again.
  • Go to "Properties".
  • Double Click on "Internet Protocol (TCP/IP).
  • Check the settings.
  • The settings should be "Obtain IP Addresses Automatically" and "Obtain DNS Server Address Automatically". (But if you know the router's/Modem's IP Address you can configure it and you can give a "Static IP" to your PC as well. It must not be the Router's / Modem's IP and must be in th SAME SUBNET. If router uses 192.168.254.xxx you can assign it as 192.168.254.2)
  • Then Apply the Settings and go to the "Status" again and then click on "Details".
  • Except Wins Server all others must be populated with values in 192.168 range. Check the "Default Gateway" Setting. Its very important that you have pointed the machines Default Gateway to the Router/Modem.
  • Final Check:
  • Go to the "Internet Protocol (TCP/IP) again and click on "Advanced".
  • Check IP Settings (first tab) too make sure DHCP is enabled on you machine.
  • Go to "Options" tab and Check TCP/IP Filtering. Click on properties and make sure that the Filtering is not enabled. If it enabled make sure your network adapter Permits all routers traffic in to the machine.
By following these options will let you surf the internet.
Check for the behaviors of indicators as well.
Case 3 :Browser settings
In the Internet Explorer go to: Tools -> Internet Options ->Connections -> LAN Settings -> Its fine if any box is not checked. Or you can check the "Automatic Detection".
Last thing is If you have a Firewall or Antivirus Suite Please make sure that you are not blocking adapters and traffic/application. You can try to disable Windows Firewall and check whether it works as well.
Hope this will solve your issue. Please be kind enough to rate the answer with a comment (testimonial) if this helps you to overcome the issue. Feel free to contact us further. Thanks for contacting Fixya

Jun 05, 2010 | Siemens SpeedStream Modem (4100) (SS4100)

1 Answer

The internet connection keeps disappearing.


Change the router's IP address to (192.168.10.1) maybe you have an IP conflict between the modem and router.

Mar 15, 2009 | D-Link DSL 300G+ (DSL-300G+) Modem

2 Answers

We keep getting dropped for known reason .


Your internet modem needs to be reset to find the router first. The modem will find the first address when rebooting the entire system or if something gets unplugged..
I've had great success doing the following:
First of all turn off ALL computers, routers, modem ...everything... Then connect power to the main routing source... usually you've got your modem plugged into this.. Just start the router first with all ethernet cabling etc disconnected. Then secondly, connect power to the modem... As the modem connects, it will find the router ip address first... then you are set to turn on the wireless, and the other computers... and the router should designate proper ip addresses for all the peripherals and keep them connected without dropping someone off to allow the other address on... Hope this is clear.... So first the main router, then the modem followed by everything else... Let me know what happens ... and if you need more help...

Mar 15, 2009 | D-Link DSL 300G+ (DSL-300G+) Modem

1 Answer

ST516v6 Modem has all lights except the Internet.


Check your IP address, go to start... run... cmd... and type in ipconfig... if your ip address is 169.xxx.xxx.xxx then you need to troubleshoot on your computer.. get a local tech to help you out.. if not then the ip should be 192.168.1.xxx thats the residential gateway....

was i help ful?

Nov 18, 2008 | Computers & Internet

1 Answer

Thomson router


dsl signal / light on modem ..ok
connection to computer ..ok
able to log-in to the internet service provider ..ok

check your IP address setting on the computer, must be set to automatically get IP address, same goes for the DNS setting.


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Oct 04, 2008 | Computers & Internet

1 Answer

Modem will not work after installing a router


set the ip address and dns address again,check the DHCP configuration,switch off the modem and connect to single computer and check it.it will works

Aug 16, 2008 | Computers & Internet

1 Answer

I am having trouble accessing the ip address for this modem why?


jab follow the step below to access your DSL, the ip given is a default ip from the factory.
pls reset the DSL before you continue(press and hold for 4-6 seconds until the power button blinks red)

Connect a computer to the modem.
Turn on modem
Turn on computer
Use a browser to open http://192.168.0.1
Click on Advanced.
(you then have lots of things to look at)

Apr 23, 2008 | Siemens SpeedStream Modem (4100) (SS4100)

2 Answers

Westell 6100 dsl modem


I use a Westell 6100 modem....internet goes out periodically and is not red...just blank....in a few minutes it comes back on....and later out it goes again....

Dec 02, 2007 | Westell Wirespeed LiteLine 6100...

4 Answers

D-Link Router & Actiontec Modem


Hi,

connect the Dlink router to the modem ActionTech->( wan port )Dlink. Login to the Router web-interface and go to STATUS & check the WAN IP address which would be modem ip address. if there is an ip address, do ping test on your computer to that ip address and see you are getting successful ping results. If so, the ping yahoo.com and see there is an successful ping for yahoo.
- If there is No WAN IP in STATUS Page, Connect the computer directly to the modem and let me know the ip address you are getting. Can I know your ISP name please?

Oct 24, 2007 | Computers & Internet

1 Answer

Xoom x6 adsl modem problem


possible issue with freequent connection loss when going over 2 comp on a network are possible issues of collisions on the network meaning that sometimes more often then not, it is possible for two comp to end up recieving same ip address fr modem.

 

solution: first find out ip range supplied by the router in modem. then statically assign ip address to each comp

 

this is done by going into tcp/ip properties of either nic or wireless card and set to use following ex

NOTE: IP RANGE USUALLY LAST SET OF NUMBERS IN IP ADDRESSING TIPPICAL RANGE IS BETWEEN 10 TO 99

ip address: 192.168.2.12 (static ip address for computer)

subnetmask: 255.255.255.254 (generic subnetmask)

default gateway: 192.168.2.1 (ip address of router)

Oct 18, 2007 | Zoom X6 (5590) DSL Modem (55900003)

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