Question about Zenith XBR716

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Some discs won't play anymore that played fine before

Lately my dvd player plays most of my movies and all of my cd's fine. I have several discs however, that I've watched several times before that now won't play at all. no menu, no nothing; the disc just spins but doesn't start. What gives?

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  • garydma Jul 03, 2008

    Just purchased the XBR716 Zenith DVD Recorder/Video Cassette Recorder end of February 08. It will not play about 1 in 4 DVD's that I receive from Netflix. I wash some of the DVD's with dish washing detergent and about 30% of the time, the washed DVD will play. I've been viewing Netflix DVD's for 5 yrs and never had this problem until using this player. I'm fairly sure it's the player, but can't be totally certain. I see others here have had a similar problem.

  • Catherine253 Aug 20, 2008

    I purchased the Zenith XBR716 at the end of April. For the past month, I have been having problems with some discs not playing. At first, I assumed in was a bad disc from the video store. However, I let friends borrow the videos and they worked fine on their DVD players. I contacted the place where I purchased the DVD player and was informed because I did not purchase the warranty, I could either 1) come in and purchase another DVD player or 2) have one of their techs come out and look at it for $75 an hour. I contacted Zenith and was informed to unplug the device for a few minutes to reset it. After doing that, videos that used to play no longer play. I am extremely frustrated with this device.

  • ramscreke Sep 01, 2008

    I have used the disc cleaner for my dvd/cd 5 disc player, but it will not play all the dvds through.

  • debshorn Oct 02, 2008

    The DVD player on the Zenith XBR716 won't play discs that used to play. At first, it seemed like it was just Disney discs, but now it's everything. I tried a DVD cleaner several times, but it doesn't make a difference. It just won't read anything anymore. I called Zenith, and because it was still under the one year warranty, they offered to fix it for about $79. (I wasn't so pleased with the service group at what is actually LG electronics.) I didn't pay too much more than that, so I declined. I hope to find a cheaper way to make it work.

  • Anonymous Feb 05, 2009

    I have the same problem with playing recorded DVD's. The first machine would play if I left the machine on all the time. Like it had to be "Warmed up" . I did take it back thinking it was a problem with the machine. The second one they gave me, same problem. Says it is an unidentifiable disc. However the disc 's will play on my Sony Dvd player. Frustrating.

  • duddits9999 Feb 06, 2009

    wont play store bought dvds anymore

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Update: Just found out from Netflix that the encryption coding on many newer DVD disks is coded so that the DVD recognizes that there is a player with a recording device; hence, DVD will not play--a copyright infringement defense.

Posted on Jul 03, 2008

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