Single, no frills, phone line connected to FAX-2820. Single line phone with caller id display attached to EXT on fax. Caller ID displays on FAX....phone on EXT jack displays msg NO DATA. What am I missing ?
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The FAX machine will print the Tel number that has been programmed in your machine. It does not print on the basis of the caller ID received. So i think if you remove the number programmed in your fax machine
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This is not a problem with your fax, as it seems to be receiving most calls fine. I suggest printing out a report - Menu/Set, 2, 0, 2 - of caller ID history and having the phone company look into it further. Either there is a problem with your phone line, or someone is prank calling your fax from outside of your caller ID service area. Both are problems for the phone company to fix.