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Whirlpool washer washer won't agitate or spin.

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  • lori1096 Jun 28, 2008

    I can hear the motor running. It is a Whirlpool washer that is about 13 years old. No problems ever until now.

  • lori1096 Jun 28, 2008

    Do I need to take the washer apart to get to the motor coupling?

  • lori1096 Jul 07, 2008

    Does black soot underneath the washer mean that the problem is something different that the coupling?

  • lori1096 Jul 07, 2008

    You have been very helpful. I bought the coupling part last week. Now I am trying to unhook the hose from the faucets. I know it shouldn't be hard but for some reason, I am having problems with the cold water hose. I will keep at it though! Thanks for all you help!!

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If you hear the motor running then it might be the coupling between the motor and transmission. minor problem, inexpensive to fix.
i need more info to speculate further.

Posted on Jun 28, 2008

  • 3 more comments 
  • Mike Durland
    Mike Durland Jun 28, 2008

    yes it is the coupling, you can buy one for about $10


    look under the machine and look between the motor and transmission you will see a round rubber hockey puck looking coupling with 2 plastic pieces on either side of it. that is it.


    to replace it you have to take off:


    water pump (two metal clips, no tools required)


    motor (two bigger metal clips sometimes held by screws)


    just line up the motor shaft when reinstalling everything.

  • Mike Durland
    Mike Durland Jun 28, 2008

    yes, you have to take it apart.


    you can lay the washer down on its side and look under it to see all the components i was talking about.

  • Mike Durland
    Mike Durland Jul 07, 2008


    • the black soot is actually rubber from the worn coupling. it is another sign of a bad coupling.

    •  i hope i have been more than just helpful.

  • Mike Durland
    Mike Durland Jul 07, 2008

    here is a breakdown of the area

  • Mike Durland
    Mike Durland Jul 07, 2008

    they can be very hard to remove. if you cant remove it from the house then maybe you can from the back of the washer.

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My roper top load washer model rtw4440vq fills with water but wont wash, spin or drain


see this causes and fix it. God bless you
Motor Coupling If the washer won't spin or agitate the motor coupling might have failed. The motor coupling connects the motor to the washer transmission. It is designed to fail if the washer is overloaded in order to protect both the motor and
Drive Belt If the washer won't spin or agitate, check the drive belt. If the belt is broken or if it isn't tight on the pulleys the washer won't spin or agitate properly.

Drive Motor If the washer won't spin or agitate the drive motor might be defective. This is not common. Check all of the other related parts to this symptom before replacing the motor. If the motor is visibly burned out or physically damaged, replace it.

Stator Assembly If the washer won't spin or agitate the stator assembly might be burned out. The stator is essentially one half of a motor, it interacts with the tub by creating a strong electro-magnet. If the stator burns out the washer won't spin or agitate. Check the stator for continuity. This part is often misdiagnosed.

Door or Lid Latch Assembly If the washer won't spin or agitate the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.

Door Lock Motor and Switch Assembly If the washer won't spin or agitate the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.

Motor Control Board If the washer won't spin or agitate the motor control board might be defective. The motor control board provides power to the motor as well as direction and force. If the motor control board is defective the washer may not work at all or function properly.

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Whirlpool washer WTW5510VQO will fill, spin and drian but won't agitate, just makes a clicking noise.


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http://www.youtube.com/watch?v=9K1KHEogf3c

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Whirlpool wtw5tesvno


Hello.

Whirlpool washers are available in many colors and with different options, including various tub sizes, front or top load styles, a fabric care system, high efficiency wash features and energy, time and water sensors. The washers may be purchased in department stores, home repair stores and online. Many are Energy Star rated. However, the washing machine may malfunction occasionally and not agitate or spin. If this occurs, some troubleshooting steps may be useful in solving the problem.

1 sure the washer has electrical power and is connected to a grounded electrical supply. Replace or reset the circuit breaker or fuse if needed, particularly in event of a recent power outage. Make sure the washer lid is closed tightly before use; the washer won't work if the lid is open.

2 void selecting the following cycles: "Extra Low,, "Low," "No Spin", "Delicate," "Casual/Perm Press" or "Hand Washables." All of these cycles use little to no spinning or agitating during the cycle. Select the highest possible spin cycle for the fabrics being washed.

3 pen the washer lid and redistribute the load; unbalanced loads may cause the washer to stop or slow down. Add additional items if only one large item,
such as a rug or blanket, is in the washer.

4 Use only the recommended amount of laundry detergent, as excess sussing can reduce the overall spin speed or cause the washer to stop agitating. If the Whirlpool washer is a high-efficiency model, use only high-efficiency laundry detergent.

5 Examine the drain hose and straighten if kinked. Remove any possible obstructions and ensure the end of the hose is no more than 96 inches from the floor, as this will cause water to flow back into the washing machine.

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