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Posted on Dec 06, 2010
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When we insert game discs in our wii, it will let us play for about 2 minutes, then give us a message that reads, "disc cannot be read, please refer to wii ooperations manual." I ordered the wii lens cleaning kit, used it and it still gives us the message.

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  • Expert 62 Answers
  • Posted on Feb 17, 2011
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Check to see if there are any scratches on the disc. Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating "Disc Read Error" or something to that effect. With some scratched discs, the data cannot be read and the game console may not even recognize the discs at all, giving you error messages etc. Best remedy for starters, is to try clean the discs and make sure there are no smudges or dirt marks left on the play-side of the discs. If there are any scratches on the discs, they will need repairing.


Most Game Discs, DVD's and CD's can be fixed quite easily back to "As Good As New Condition". Some home remedies or cheap repair kits may help with some light marks or very light scratches on some discs, but a professional disc repair service is usually required to repair any discs with anything more than very light scratches.


For further help on disc repairs, visit:

www.discREPAIR.ie Get Scratched Discs Repaired Back to "As Good As New Condition".

Check the "More Info" & "FAQ" Sections for further details on game disc repairs and related matters.

If you tried some home remedies and they have not worked, try sending the disc off for repair. Contact the site above for advice on repair and shipping.


Hope this Helps!!!

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WII unit will not read disk when put in. Screen says there is an error and to remove disk but gives no other directions. What may the problem be?

    "Unable to read the disc" or "Disc could not be read" Messages
    If you are getting one of the above error messages:
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    • If you know you are inserting the Game Disc correctly, but are still have the same problem with only one game (or if you only have one game), try cleaning the Game Disc by following the disc cleaning procedures (click here).

    If the above information did not resolve the issue or it is happening with most or all of your games, a repair is necessary. Please note: So that our technicians are able to duplicate the issue, please include at least one sample game disc that causes this message to appear when played. Click here to set up a repair.

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The wii is giving the message "unable to read

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  • If your Wii console is laying flat, it may be positioned upside down. Ensure that is positioned right-side up: the game disc slot should be above all three buttons and the SD Card slot.

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Im trying to play Wii Fit Plus, but every time I put the disc in i get this message: "The Game Disc could not be read. Refer to the Wii Operations Manual for details." I've tired cleaning the...

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Hello :


1:This message can display if you eject a disc during game play. If this is
when the message displayed, make sure that you return to the Wii Menu before changing discs if you wish to play a different game.
2:If your Wii console is laying flat, it may be positioned upside down. Ensure that is positioned right-side up: the game disc slot should be above all three buttons and the SD Card slot.
3:Ensure that you are properly loading a Game Disc.
4: your console is placed vertically, the disc label will face to the right.
5: If your console is placed horizontally, the disc label will face upwards
6:If you know you are inserting the Game Disc correctly, but are still have the same problem with only one game (or if you only have one game), try cleaning the Game Disc .


Good luck .

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My Wii will not not read Wii disc's...HELP

Hello :

1:This message can display if you eject a disc during game play. If this is when the message displayed, make sure that you return to the Wii Menu before changing discs if you wish to play a different game.
2:If your Wii console is laying flat, it may be positioned upside down. Ensure that is positioned right-side up: the game disc slot should be above all three buttons and the SD Card slot.
3:Ensure that you are properly loading a Game Disc.
4: your console is placed vertically, the disc label will face to the right.
5: If your console is placed horizontally, the disc label will face upwards
6:If you know you are inserting the Game Disc correctly, but are still have the same problem with only one game (or if you only have one game), try cleaning the Game Disc

good luck .

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    "Unable to read the disc" / "Disc could not be read" / "Eject the Game Disc" Error Message.
    If you are getting one of the above error messages:
  • Ensure that you are properly loading a Game Disc. insertdisccorrect.gif
    • If your console is placed vertically, the disc label will face to the right.
    • If your console is placed horizontally, the disc label will face upwards


  • If you know you are inserting the Game Disc correctly, but are still have the same problem with only one game (or if you only have one game), try cleaning the Game Disc by following the disc cleaning procedures

  • If after reading the above information you are still unable to play a game disc, please call 1-800-255-3700 to discuss available options.
:)
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Cannot read disc

Greetings,
I had the same problem with my Wii. Unfortunatly nothing worked to fix the problem so I called Nintendo's customer services. They were able to replace the unit free of charge. I would simply give them a call: 1-800-255-3700 and press 2.
Good Luck,
-WN
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