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Try another DVD-RW drive because it sounds like the laser is going bad. Burning requires alot of power from the laser. Playing DVD or playing cd's doesn't require much so thats why it would play those.
You need a program, like nero. if that doesn't work then put a DVD in the drive & see if the computer picks it up in the my computer. the first thing that goes in a CD/DVD-RW drive is the DVD heads, thats if your drive is a CD/DVD-RW. Have a look on the front of the drive tray, if it say CD-RW DVD ROM then it doesn't burn DVD's it only plays them.
Your CD might be damaged. Have a closer look at the CD holding it against a light and you will find where it is scratched.If you are able to access it on a different PC drive. please back up the data on that PC and make a fresh copy of the data on a different CD. You may lose some information BTW.
Hi, according to what I understand the unit works for some situations especially but you cannot visualize the content, in this case the problem that you one presents shows off to be Cd-DVD's unit that this trumping, if the equipment this one even in guarantee, you must come to an CAS or Center of Authorized Service, in order that they diagnose and replace the unit
1. Completely remove any dvd/cd player/burner softwares (i.e. Nero, Power DVD, etc.).
2. Go to device manager and remove your DVD/CD device from the device list
3. Restart you laptop
4. Windows will then try to reinstall the device drivers again for the DVD drive.
5. After another restart, then reinstall your dvd softwares again.