Question about Office Equipment & Supplies
During scan the light doesn't move.
Where can I get parts?
Who can I call? What can I do?
Oddly, the scanner is mission-critical for us. It's hard to validate new scanners for regulatory compliance. We are trying to stockpile, but repair would be even better!
Here is the contact page for AGFA, they should be able to answer all your questions concering repair of this scanner.
I have repaired a few flatbed scaners and have had the same problem. The fix for mine was a defective belt for a couple and on another it was a broken plastic post that held the gear which moved the light. I used epoxy on the post and it held up great.
I found the problem areas by opening up the top of the flatbed glass area, a few screws needed to be taken out of the bottom and the top came right off. Then look around the area of the scanning element (light) and see if you can determain what the actual problem really is (broken belt or gear, broken post, ect.) If it needs a belt they can be found at many electronics parts outlets. take the broken one in to be measured. That's if this is even a belt driven mechinism, sorry I am not familiar with this specific scanner. It is not a very common one.
If I can help further let me know.
Posted on Jun 27, 2008
Try this ;
Re-seat the batch of documents gently into the document feeder Confirm the automatic document feeder is closed
Connect the interface cable correctly
When the scanner is the last or only device on the SCSI bus, set the terminator switch to ON; otherwise set it to off
Hope that helps if not have the scanner replace.....
Posted on Jun 27, 2008
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Posted on Jan 02, 2017
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