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If you've forgotten your PIN code, you will need a PUK code to reset it and unlock your phone.
According to the following site... "
How do I find the PUK number?
The PUC code or PUK key is found on the SIM certificate, which you get when you first connect to a wireless network. Entering the PUK number will bring back the original unlocked status of your cellular phone. The PUK can also be obtained from the network service operator (ie. AT&T, Vodafone, Rogers, Movistar, T-Mobile, etc.) after following the appropriate security measures. This number is unique to the SIM card issued by your provider and has a reasonable level of security against random fraud." http://unlockworldwide.com/2011/10/what-is-puk/
PUK Code PUK stands for Personal Unblocking Key. This is a uniqueeight-digit code specific to your SIM card. This is required when the PINnumber to unlock your mobile phone is entered incorrectly 3 times. You are thengiven 10 attempts to enter your PUK code. If an incorrect PUK code is enteredafter the 10th attempt, you will block your SIM card permanently and willrequire a new SIM card from your mobile phone provider. PUK codes can be obtained through the following ways -The PUK code is in your SIM card documentation Starter Pack.If you do not have this then -Please contact your phone service provider. Your cell phone service provider can give you the PUK code once you give themyour account details and they have confirmed your identity.For details to obtain the PUK code for the SIM card, pleaseclick on this link and follow my instructions. http://www.fixya.com/support/r5705889-puk_code
your PUK-code and PIN-code were delivered together with your sim-card. when the sim-card asks for a PUK, it is blocked until the PUK-code is entered. if you cannot find the PUK-code anymore, it is advisable to go to your service provider (cell phone dealer) and ask for a new sim-card with the same number. hopefully you had your contacts saved to your phone and not to the sim-card, because it's very unlikely that any data on a blocked SIM can be retrieved.
You can get your PUK Code from your service provider. Should be a quick call after they verify your account info. Unfortunately there is not a DEFAULT PUK Code and the service provider is the only one that can tell you what your SIM PUK was set to when the card was activated.
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