My washer leaks out the back and on to the floor. I have already cleaned the filter locate at the front of the unit. Is there a filter located at the back of the machine. My wife spoke to a technician at LG and they said there was. If there is one I do not no where it is.
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Re: Model WM2277HW leaks
Leaks from the bottom of the machine are usually related to a sump issue.
You will have to remove the rear panel from your machine to see leak happening. Do not reach into the back of the machine while it is powered if possible. Be extremely careful.
The rear panel is held on by 4 screws, with these removed the panel will pull away from the back of the machine.
With great care you will need to start the machine to observe where the leak is coming from.
At the very bottom of the machine is a black rubber tube that attaches to the bottom of the tub. It splits and goes forward towards the drain pump & filter unit and it also goes towards the back of the machine and attaches to a white air chamber which connects to the fill switch via a long black rubber tube.
Leaks will usually occur in the rubber sump hose; at the air chamber; at the pump connection or pump; or in the drain hose. Careful inspection of these points should reveal its location.
Leaks coming from the tub area can either be a center tub seal or from the inlet water at the top of the machine traveling down along the tub.
Further clarification of the leak location is needed for further diagnosis
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Good Afternoon Brenda - Generally speaking, washer machines do not have a filter. Depending on your particular model the unit may have a coin trap. Below are some basic troubleshooting steps you may wish to follow to locate and clean the coin trap:
Unplug the unit.
Remove the bottom front access panel. There are two screws one on right and one on the left towards the bottom of the front panel.
Now that the panel is removed look inside on the bottom right hand side there is a black looking accordion thing. This is the coin trap.
Clean the drum out with as much water as possible that you can remove and have towels ready. The next step you will have the remaining water come out of the bottom of the drum and onto the floor.
At the top of the coin trap where it is attached to the drum is a silver spring with a silver screw. Loosen the screw and wiggle the coin trap down from the drum.
Reach inside the coin trap and clean what is inside of it out.
Put the unit back together following the same steps backwards.
It does have a filter but i believe it's on the back where the water hoses conntect & is soley to reduce lime scale build up if you do not already have a manual for your machine you can download it free at http://safemanuals.com/414159.php?ID=59287&k=6dbde468e9f513d051f3aac0895ca395&q=LG WM2277HW
you should see the free download on the right of the page you may get a wanted old manuals pop up over it simply hover your mouse over that option then move back off it without clicking & this will disapier then you can get to your manual link once downloaded check the mainternance section page 17 & it should give you everything you need to know in order to look after this model
An OE error presents if the washing machine has not successfully drained the water in ten minutes. However, the OE error code does not always mean that the washer requires a service call. If periodic maintenance has not been performed on the washer, there are a few simple steps to take before calling for service. Step 1: Check the drain pump filter. Items caught in the drain filter will prevent proper drainage. Over time build up can occur from detergents and additives used in the machine. Manually drain unit through the drain hose, then lay a towel down to catch the water, and remove the filter. Clean the filter thoroughly and restart the machine. Step 2: Check the washers drain hose. If the drain hose is not installed properly, the washer will not drain properly. The drain hose should not be installed more than 1 meter higher than the bottom of the washing machine. Step 3: Confirm that the washer is leveled properly. If the unit is not leveled properly, it will not drain properly. The front of the unit cannot be higher than the back or vice versa. If not properly leveled, the water can flow back into the machine. If this is the cause of the problem, please level the machine using the supplied leveling wrench. When you place a LEVEL on the washing machine, the bubble should be in the center. Confrim that the washer is leveled from side to side and front to back.
I had to remove the two little plastic tabs that prevent you from tightening the filter plud too tight. Grind these two tabs off and you will find youare able to tighten the pluf just a bit more and it will no longer leak.
You do not have an "OE" error, you have a "DE" error. DE error is "drain error" which displays if the washer has not pumped out after 10 minutes. If there is water in the machine and no obstruction in the filter I would suspect that the pump impeller is bad, and you would need a new pump motor. (part # 4681EA2001D) Pump motor is located directly to the left of the filter, and can be accessed by tilting the washer back and reaching it from underneath. The pump housing is held onto the machine by three phillips head screws.
If you have "DE" error and there is no water in the machine that's a whole different problem I'll address if you say that's the case.
If you need good service, try calling a small dealer who sells and services the procuct line you are having a problem with. You can find LG servicers at us.lgservice.com but avoid the utility companies, A & E, Sears, and all the big guys who try to service every brand but often times are not very familiar with your brand.
That should help. Carl S., factory authorized LG technician for over 10 years.
I am not familiar with this machine's model, but in most of the machines the filter is located under the panel in the bottom of the machine (the panel under the front door).
You should pull the panel out and you will find the filter there.
Before openning the filter prepare a bowl and a floor cloth to avoid water's flooding.