I have a KitchenAid side by side refrigerator - model KSRE25F. I only used it for about 3 years and then moved. After the move it quit cooling (both the refrigerator side and the freezer side). The lights comes on and everything and the unit hums quietly. I've tried setting it to the coolest setting but still not cooling. It worked just fine prior to the move. I have had it sitting in my garage for the last 6 years and finally thought I would try to figure out what is wrong with it. Is it worth fixing or do I need to get rid of it?
I have the same problem. However, the compressor on most of these refrigerators is warranteed for 12 years. Check your owner's manual. If so, you may be able to get a free compressor and just pay for the labor, which is around $200. I just had mine replaced but we're still having a cooling problem. If yours is the compressor, it should be covered. You need to go to a factory authorized repair center, though.
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I have the same problem with a 2002 model. Icemaker working but no ice or water comes out the door dispenser. Also the light in the door is not working (i.e. no electricity getting to the door.)
Just had a service call. They told me that the whole door needs to be replaced because the wires that power the door are broken from normal opening and closing of the door. $1500 repair!!!!!!!
(KitchenAid did a POOR design with this frig. Open your freezer door and look toward the floor. On the left side, you will see a rope-like thing coming from the freezer to the door. Everytime this door gets open and closed, it crimps the wires... and thus, eventually they break.) The newer models have concealed wiring.
Two of my neighbors had the same problem with this frig a few years ago and KitchenAid replaced the door at no charge. I just spoke with KitchenAid. At first they told me that I was out of warranty. When I told them this is an obvious design flaw, they told me they would give me the new door since I have 3 other registered KitchenAid products. I have to pay for the repair service, which will be about $200 plus the $75 service call I had today. Better than buying a new frig.. but still frustrating because of the design flaw.
Any parts house will have the part . If you had put the model number in , I could have given you the part number . When you go to get the part , take the model number with you . Only 2 or 3 wires connect to the overload/relay , so is very simple to replace . It usually 'breaks' due to dirty coils , power surges , power off then on at a rapid rate , or time .
order a cam and stop for the affected door. it is on the top of the hinge and the bottom of the door, you'll see the two pieces if you look where the door contacts the hinge, call a dealer for the correct part numbers.
theres two solinoid valves and they should be in the very back of the refrigerator under a cardboard or metal cover.what probly happened was that the resevouir frove oin the refrigerator cabinet. take the bottom shelves out an it should be there behind some sort of cover.
Hi there, I noticed the same condition when I left the filter in ours a little too long. The optimal performance from the filter is achieved (I have found) when you change it after 3 months. This is about the same amount of time it takes for the light to change from green to red on the filter light.
Hope this helps. ~Steve