Question about Ricoh Aficio 1035 Copier

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Fax error code on Ricoh 2045

1503 is the error code. There was no SC in front of it. That error code doesn't exist in the service manual.We reseated the fax card for now and the error code hasn't come back yet.

Any ideas?

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  • Tim Babcock
    Tim Babcock Jul 02, 2008

    This one we found the solution. RX faxing to SMTP was turned on. We turned it off and the problem went away.

  • Tim Babcock
    Tim Babcock Apr 02, 2009

    See the second thread below:



    This one we found the solution. RX faxing to SMTP was turned on. We turned it off and the problem went away.


    It wasn't in the book but a tech on copytechnet.com knew the solution when I posted it on there forum. It was the correct code.



  • Tim Babcock
    Tim Babcock Apr 03, 2009

    Thanks.

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  • 32 Answers

Network errors, like the 15-03, that you are receiving, have to do with fax "forwarding". the errors are thrown because the proper destination, or setup of the destination, for the forwarded faxes, are incorrect.

personally, i have not seen any 15-whatever codes. all the codes that i have dealt with are 14-01, 14-09, and 14-33. please double check the code that you are getting, and check the settings on copier.

14-01 and 14-09 codes usually mean that the smtp server name is incorrect, or the administrator e-mail address has not been added to the setup of the machine. although, it is still possible to e-mail directly without the administrator address being programmed. fax forwarding canNOT work without it. hence, the codes.

14-33 code usually means that there is an issue with the folder destination that the machine is trying to send to.

Posted on Apr 02, 2009

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