Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator

1 Answer

Kenmore side by side refrigerator not cooling

The refrigerator not cooling properly, seems to be holding at 60 degrees butthe freezer seems ok (although not thermometer tested). Pulled out frig last night and cleaned the dust out (air compressor and vacuum). Have a svc. call in but they can't come until Tues. Any suggestions on what I can look for or test?
Selene

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  • happyhatch Sep 06, 2008

    freezer working ok but refrigerator not cold

  • mfoot Sep 07, 2008

    Freezer has builder up ice on the back wall. Freezer not working. After ice melted refrig stared working again. Have had several call with the freezer from the compressor changed twice. therometer replaced at lease twice. After have this refrigerator for one year.We have problems with this every year. I have complained and complained with no resolution from Sear.The customer service department is one of the worse ever.We have the Kenmore Special Edition model 596.51673100.



    Mike

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Check inside back wall of the freezer for frost buildup. It would be a sign that the defrost system is not working and the coil inside the back wall is frozen over stopping air circulation to the refrigerator.
Defrost system has a timer that energizes a heater and a defrost termination switch which shuts off the heaters when the coil is warm enough for all ice to be melted. If you have the frost, locate the defrost timer and turn the clutch head screw clockwise SLOWLY until you hear one audible click, the compressor will shut off and the system will be in defrost. After 18-22 minutes the refrigerator should restart automatically. If it does not restart after 25 Minutes turn the timer screw again to the second click. Refrigerator will then start. Replace the timer.

If it restarts after the 18-22 minutes and does not defrost ether the heater or defrost thermostat is bad.

Posted on Jun 28, 2008

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