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Posted on Jun 27, 2008
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Cd/dvdrw player door of track,

Bumped the dvd player while open and door now off track, otherwise still working. how do I put it back,please.

1 Answer

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  • Master 2,028 Answers
  • Posted on Jun 27, 2008
Anonymous
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Joined: Jun 10, 2008
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You'll have to remove the top casing. Once the casing is off you'll see the drive bay.

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I don't know how to download cd's and dvd's on dell EL-1210-09

What do you mean download cd's and dvd's? You don't download them, you simply put them in the drive and play them. If you purchased a music cd or a movie dvd that you want to play or watch, then just put it in the drive. The system will recognize it and automatically open Windows Media Player for you to play it or you can open it yourself if autoplay is not active.

Exactly what is it that you are trying to do?

If you are talking about putting a blank cd or dvd into the drive to copy music or a movie to it, that's another story and will take a while to explain. You will basically need to make sure your CD/DvD drive can burn CD's or Dvd's. Then you will need some type of burning software (later versions of Window Media Player will burn).

Click Start/My Computer and look at your devices. if your DvD/CD Drive is listed look for RW which means rewritable (it can burn or copy). If it say DVDrw it can read and write dvd's. If it says CDrw it can read and write cd's. You can also look on the drive door on the computer where you would place the cd or dvd. If it says Rewritable CDrw (it can write cd's) or DvDrw (it can write dvd's). If it says ROM (read only media), that means it can Read Only and not write.

If the drive is rewritable then the software such as Media Player will allow you to go find what you want to put on the cd or dvd. You have two ways of putting things in the software to burn or write. You can copy and paste, or you can drag and drop.
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The Open/close does not work. Power is on and it

First try resetting the player. Unplug for 1/2 hour-1hr., press and hold power button for 3 seconds, wait 1/2 hour, plug back in and it should work. Otherwise you can pry open the door with a paper clip. Slowly pull door as far back as it will go, then press eject button and see if everything aligns itself back on track.
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Dvdrw doesn't see cds but can see dvds

This problem could be in the laser light. Before that, please clean your read head of player and lens.

http://www.amazon.com/Memorex-CD-DVD-Player-Laser-Lens-Cleaner/dp/B00008EM7U

gud luck.
saumya.
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Detects CD but not DVD

Hi Chopadepve,

Please try this method but be more careful during working out on it:

Since your DVD drive reads cd's, but not dvd's It shows that the hardware works fine. Now we need to Edit the Registry to fix this problem.

1) click the start menu
2) click on "run"
3) type "regedit" and click ok
4) go to string key "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
5) delete "upper filters" and "lower filters" in the right side window.
6) right click my computer in the start menu.
7) click properties
8) go to the hardware tab
9) click device manager
10) expand the dvd/cdrom drives
11) right click the dvd rom and click uninstall
12) Reboot PC

Windows should automatically install a clean ROM drive after the reboot otherwise Open the device manager window and click "scan for hardware changes". DVDs just read fine if you have the correct DVD decoders.

If no luck then might be DVD read head wiped out.

Regards
ELLIN
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Yes just follow these steps
1)turn off your comp and open your cabinet..
2)disconnect the power and IDE cables connected to the drive
3)Unscrew the screws holding the top cover and lft the cover upwards..
4)Now you will be able to see the lens tray etc..Just locate it and gently push it to the correct position..
If its broken into two you will have to buy a new one..You a get it at any computer accessories shop..
Good luck!
Please comment before you rate..
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The firmware updates and drivers won't help you. You can try turning it off, disconnecting it from your PC, then turning off your PC, turning on the burner and then turning your PC back on and hope that it's recognized. The chances are slim as this is a known issue with Mad Dog external USB DVDRW's and you need to send it in for repair if it's under warranty or put it on eBay as broken (or throw it out) otherwise and get a new one. I have a Mad Dog external DVD-RW and ran into the same exact issue, for a while it was working on and off as long as I didn't turn the burner off while my PC was on but for a while now it's just recognized by the PC as mass storage device rather than the DVDRW that it is and when you reach that point the aforementioned two choices (repair or throwing it out\putting it on ebay) are the only ones you have.
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It needs to be realligned. There is a little peg (usually white) that rides in a slot under the tray. It has popped out and needs to be put back in the track.
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Open it up (take the screws out) and see if one of the door tracks came out. Just snap it back in place.
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