Question about Office Equipment & Supplies
Disconnect the USB cable from the machine, turn the machine off & then unplug the machine from the power supply. Plug the machine back in & turn the machine back on after leaving it for a while.
If the problem is not resolved/ ur printer is in warranty, contact Canon Service
Check for the error code displayed on the seven segement LED display. You can get the remedial action corresponding to error code in the troubleshooting section of user manual, you must have got with the printer. Alternatively, you can download the manual from the following link
or can be obtained from canon website also. www.usa.canon.com
Posted on Jun 27, 2008
Try resetting the printer follow this:
1) With the printer powered off but connected to a
power source, press the Power button while pressing
the Stop/ Reset button.
2) When the Power is lit, press the Stop/Reset button
two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop /
Reset button (regardless of order), the printer will
move into a
service mode. (Waiting for menu selection)
4) When the on/off lights in green, press the
Stop/Reset button 4 times, the specified number of
time(s) according to the
function listed in the table below.(Each time the
Stop/Reset button is pressed, the LED lights
orange and green, starting with orange.)note: press 4
times for waste ink counter reset.
The number of the Reset
LED Function Remarks
0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset
5) Turn off the printer.( it must be turn off)
then turn it on again.
Hope that helps.........
Posted on Jun 27, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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