Question about Motorola Mobility H500 Wireless Headset

1 Answer

Bluetooth module not attached

My bluetooth was paired with my raZr and working fine and then one day when I tried to use it, it wasn't paired up with my phone anymore. I tried going into the bluetooth link to go through the setup process again but it says "bluetooth module not attached" and it won't let me go any further to the setup menu to reconnect it. How do I reconnect it if it won't let me?

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  • spider1983 Jul 07, 2008

    I had my h500 connected to my sony ericsson. since then I have changed phones and my new phone will not pick up the ear piece. How can I fix it?

  • Anonymous Aug 04, 2008

    I had the same problem. On Aug 3rd, 08, my bluetooth was connected to my phone I was going up the mountain and the bluetooth disconnected itself. I didn't try to reconnect since I wasn't driving, but the next morning when I tried to connect I got the same message "bluetooth module not attached" on my phone . I was able to fix it by simply taking out the battery and then just putting it back in place. When I turned the phone on the bluetooth was reconnected. I've tuned the bluetooth off and on a few times just to make sure it was working properly and is. Hope this helps. (jawbone bluetooth)

  • Anonymous Feb 06, 2009

    I have a H500 that can be found and added to "My Devices" but after finding it, my phone will not connect.....It tries but then says connection failed....again this is AFTER I search and add device. It finds the H500 but after adding it will not connect. I tried the same H500 with another phone and it finds the device as well but will not connect. Anyone have any ideas?

  • Anonymous Mar 28, 2009

    it is really annoying, i dont have the same type of bluetooth but same problem

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  • 679 Answers

1.Press and hold the Multifunction button in the middle of a boom headset while the headset is closed. The light will glow blue.
2.Open the boom microphone and the blue light should remain on. If not, repeat step 1.
3.On the cell phone, press Menu > Settings > Connection > Bluetooth > Handsfree > New Device
4.Select H500 once a connection is detected.
5.The passkey "0000" is now entered to confirm the connection has been made.
6.The cell phone screen will now read "Bluetooth Connection".

Tips:
1.Provided you set the Bluetooth power to "On" after the initial connection has been made, the phone will automatically re-connect to the headset.
2.To set the Bluetooth power on - Press Menu, Select Settings, then Connections, then Bluetooth link, scroll to Setup and select that. Scroll to Power and chose Change. Scroll to On and press Select. The screen should now read "Changed: Power On".
3.Test Your Connection: Close the headset and watch for cell phone to say "Disconnected". Re-open the headset and the phone should be connected automatically and will now display "Bluetooth Connected".

please give good rating if the solution works.
Thanks for using FixYa.

Posted on Jan 31, 2009

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