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So long Why does it take so long for my laptop to be shipped from repair to pickup ? ie. your web site said it was shipped from the repair facility to the pick up point 3 days ago, and according to that same site its still in transite, 3 days?

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I think you have the wrong site. This is a troubleshooting forum site. We don't have people ship their laptop to us, we help people to diagnose the problem on their own.

Posted on Jun 27, 2008

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I keep doing a hard reset but all it does is go back to the recovery screen

Check the manufacturers web site for key combination for factory reset. Make sure you have all your needed information save. IE: Data (Photos, Documents) Unless this is what you are talking about and with so little information, makes it hard to better assist you in a possible repair. Leave me information - I'll try to check later.

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Acer model video driver asp ie 3925

Download the video and device drivers from the Acer WEB site. Makesure you select the model of your laptop the drivers you that require thatmatches the Windows version that is installed on your laptop. Use this link toget to the Acer support: -

Jun 28, 2012 | PC Laptops

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I lose my operating system my laptop has no audio and my built in camera is not working too

After re-installing Windows, you need to download and install the laptop's device drivers (ie. audio, video, WEBcam etc.)
You can download the device drivers from the laptop manufacturer's WEB site.
I cannot give you the link to the laptop manufacturer's WEB site because you have not provided me with the make and model of your laptop.

Feb 22, 2011 | PC Laptops

1 Answer

When i reformat my laptop and stalled window xp thers is no sound and audio.. what a problem for that? pls help me to fix this problem.. thanks more power to you..

After installing Windows XP you need to install the laptop's device drivers ie audio, video drivers etc.
You can download the laptop's device drivers from the laptop manufacturer
s WEB site.
I cannot give you the link to the manufacturer's WEB site because you did not provide me with the make and model of your laptop.

Jan 13, 2011 | PC Laptops

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HP provides a recovery partition on the HDD included with the PC when shipped. If this is missing or damaged, you can sometimes "roll back" the HDD using included software - information on how to use this is found in the notebook's documentation.
If you lack the documentation or the software, support for this situation can be found on the HP Support forums.
HP does not provide recovery media with their notebooks or desktops at this time and have not beginning in 2008. You may order it from them at the outrageous price of $30.00 or more.
If your COA is still visible on the bottom of the notebook, you may be able to use Genuine Windows Media for that version of the Windows 7 OS and use the included key to restore. This may or may not properly activate however, and differs from model to model.
HP does reserve the customer the right to send the notebook in for service during the warranty period and also reserves the customer the right to arrange shipping to their repair facility or walk-in service from a local HP Authorized Repair facility. They will provide the shipping materials to you at no cost, but shipping to them is your responsibility. This generally costs between $10 and $20 from various shipping companies such as USPS, UPS, or FedEx.
Repair Facilities near you can be found on the HP Customer Care support site. If you speak to HP via the phone or live chat and are in warranty, be firm and assert your rights under warranty for repair, regardless of the representative's suggestion to purchase recovery media. This is not your only option, and do not be convinced as such if they are reluctant to offer you Depot repairs. See your warranty information packet included with the notebook or posted on their support site for further information.
If you need assistance in determining the warranty status, their website offers this feature also and it's quite easy to find using any popular search engine of visiting directly.

Nov 21, 2010 | HP Pavilion dv6000z Notebook

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I have purchased a new laptop and i havent even once opened it can you help me find out the pairing code

Look at the bottom of the laptop.
Look for a model name (Presario?) and a serial-number.
Go to the manufacturer's web-site, and click Support.
Match the model-name, and optionally enter the serial-number.
The web-site will give you the "as-shipped" details for your laptop.

Jun 28, 2010 | PC Laptops

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Web cam and cd player/writer both stopped working for no reason and don't show up in device manager

whilel the laptop is on take the drive out of the laptop and reinstall it the computer should pickup that there is new hardware ad will install the drivres for it. after this is done the dvd drive should start to work again as for the web cam go to the hp web site and download the driver for it.

Jul 03, 2010 | HP Pavilion dv6000z Notebook

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Im stugglin to go on mxit evo web chat.

Check the Security settings for the web sites IE Options. Or better yet downlo0ad Firefox and quit using IE all together!

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I lost my Instuction manual to the cargo ship and

Access the web-site, and click on 'Help' or 'Support'.

Or, start the 'cargo ship' software, and click on 'Help'.

Apr 05, 2010 | PC Laptops

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My laptop won't charge, because of something inside got bent. But everywhere i went said its going to cost as much as getting a new computer. Where can i go to get it fixed or fix it myself without it...


We do laptop repair. You can contact us at our web site: or at 318-447-9040 and we can get you more details on services available. This type of repair usually runs $59 + shipping.

Corporate Computer

Dec 20, 2009 | Compaq Presario V4000 Notebook

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