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So long Why does it take so long for my laptop to be shipped from repair to pickup ? ie. your web site said it was shipped from the repair facility to the pick up point 3 days ago, and according to that same site its still in transite, 3 days?

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I think you have the wrong site. This is a troubleshooting forum site. We don't have people ship their laptop to us, we help people to diagnose the problem on their own.

Posted on Jun 27, 2008


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Posted on Jan 02, 2017


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HP provides a recovery partition on the HDD included with the PC when shipped. If this is missing or damaged, you can sometimes "roll back" the HDD using included software - information on how to use this is found in the notebook's documentation.
If you lack the documentation or the software, support for this situation can be found on the HP Support forums.
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If your COA is still visible on the bottom of the notebook, you may be able to use Genuine Windows Media for that version of the Windows 7 OS and use the included key to restore. This may or may not properly activate however, and differs from model to model.
HP does reserve the customer the right to send the notebook in for service during the warranty period and also reserves the customer the right to arrange shipping to their repair facility or walk-in service from a local HP Authorized Repair facility. They will provide the shipping materials to you at no cost, but shipping to them is your responsibility. This generally costs between $10 and $20 from various shipping companies such as USPS, UPS, or FedEx.
Repair Facilities near you can be found on the HP Customer Care support site. If you speak to HP via the phone or live chat and are in warranty, be firm and assert your rights under warranty for repair, regardless of the representative's suggestion to purchase recovery media. This is not your only option, and do not be convinced as such if they are reluctant to offer you Depot repairs. See your warranty information packet included with the notebook or posted on their support site for further information.
If you need assistance in determining the warranty status, their website offers this feature also and it's quite easy to find using any popular search engine of visiting directly.

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Black screen

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I can help you repair this problem by providing you with disassembly instructions and troubleshooting to isolate the issue. From there I will tell you how to DIY, or you can mail the faulty board to me for repair. I actually have spare parts for this monitor on hand and will ship it as soon as your old one arrives at my location. Fast turnaround!

I charge a flat rate fee of $40 for my repair service. That includes return postage. You pay for shipping to me.

I will also accept your entire monitor as a trade in towards the purchase of anothor. I have many working LCD's on hand. Prices for Grade A name brand units (Dell. HP, etc) are as follows:
15" - $50
17" - $70
19" - $90

Trade in credit for your old one:
15" - $10
17" - $20
19" - $30

If you pay the shipping on your trade in LCD, I will pay for the shipping of your new one back to you. Otherwise buyer pays shipping cost for any purchased units,

Please visit my web site, and feel free to call or email me with questions.

Boise LCD
Boise, ID
(208) 891-9117

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