Question about HP DeskJet 9800 InkJet Printer

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DeskJet 9800 Streaks in Color Print

I have white streaks in my color printing. I have changed the ink cartridge, run the print-head cleaning utility to level 3, and followed the instructions for manual cleaning of the contact plates. I'm still getting lines in my print results. Anything else I can try?

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  • Anonymous Jun 28, 2008

    I have the same problem with my 9800. I haven't yet tried to fix it yet. However I was told by tech support that the little track wheels might need to be cleaned. I think I am going to try that fist.

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Buy another brand!

Posted on Aug 14, 2008

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That is the problem, you need to expost the track wheels and clean them with a paper towel soaked in rubbing alcohol.

Posted on Jul 23, 2008

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1. Make sure that the power is turned on.

2. Clean the Print Head deeply. (1) Press the g0022565.png (Maintenance) button repeatedly until y appears. g0054776.png
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Examining the Nozzle Check Pattern

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1. Check if there are missing lines in the pattern (1) or horizontal white streaks in the pattern (2). g0054755.png (1) Check if lines are missing in this pattern. If yes, the cleaning is required.
See " Cleaning the Print Head".

g0020623.png
(A) Good
(B) Bad (lines are missing)

(2) Check if horizontal white streaks are present in this pattern. If yes, the cleaning is required.
See " Cleaning the Print Head".
g0020621.png
(A) Good
(B) Bad (horizontal white streaks are present)
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