Question about HP PhotoSmart M627 Digital Camera

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Card has wrong format

When press ok comes up unable to format

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  • sanchezaps Jul 07, 2008

    I have a Hp M525 and it is doing the same thing. It will take pictures with the internal memory, but everytime I put the memory card in says Card in wrong format and then you press OK to format and it says unable to format. I installed new batteries and tried a brand new memory card. The memory card works in my other Hp camera. I tried reloading the software the camera came with and then connecting it to the camera. I also tried reformatting the internal memory which works but not with the memory card. HELP!

  • lgerrald Dec 26, 2008

    I have a HP Photosmart M627 digital camera. I purchased a SanDisk SDHC Card - 4GB card and when I put the card into the camera, it says it is the wrong format....push OK to format, and then tells me it cannot format the card. Can you help me?

  • Anonymous May 09, 2009

    i checked the wright protect mode and it was off but i still cant format my memory card anyone else have an idea??!!


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The M627 does not support SDHC as I tried a 8GB it will only use SD cards.HP says up to 256MB but I have been using 4GB for a long while now.I wanted to try 8GB but will have to get a plain SD.

Posted on Jun 16, 2009

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I also have the same problem, but I found the solution. The camera will only support cards up to 2GB

Posted on May 17, 2009

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I had the same problem switching from the card that came with the camera to a 2GB scandisk card... i found that my problem was that I had to use the "safely remove hardware" feature in windows and it worked fine. may be helpful to others..

Posted on Jul 17, 2009

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Check the card.. and see if the card was on write protect mode..

Posted on Jun 27, 2008

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  • 2 Answers

SOURCE: card will not format

Place the card in a card reader, attach via USB to your 
computer and transfer anything you want to save to the
PC. Then delete everything from the card and re-insert
in the camera. You should now be able to format the
card, provided it's within the capacity limit of the camera
which is 2GB.

Posted on Mar 23, 2008

  • 5 Answers

SOURCE: Wrong format on HP M425

Just fixed this problem on a M525 camera (same physical construction).

Do a search with M525 and format.

Posted on Oct 10, 2008

  • 3006 Answers

SOURCE: i just purchased a sandisk sdhc card 8gb memory

The problem is that you're using an incompatible memory card.

Your camera is designed to use SD memory cards up to a maximum 2GB capacity. Click on this link for the user manual and look at the specification on page 43 under the heading "storage".

You're trying to use an 8GB SDHC: not only is the capacity far too large for your camera to handle, but it's a later technical standard which your camera does not have the hardware for. SD and SDHC cards may look the same, but are very different "under the skin". SDHC compliant devices are backwards compatible with earlier SD cards, but SD devices like your camera cannot be updated to use SDHC cards.

Your only fix is to replace the SDHC card with an SD card of no greater than 2GB capacity.

Please take a moment to rate my answer.

Posted on Jul 30, 2010

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Posted on Jan 02, 2017

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Not a solution, but after corresponding with HP customer service, they concluded that the problem with my M527 (see above) cannot be fixed. They offered to replace it with the same two-year old model for $99.99 which is much more than that model camera would be worth. I declined their offer.

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Do a search with M525 and format.

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memory card? and SD card? whatever the card hook your camera to a usb to computer and find it under "my computer"

look at all your drives you should have like c, d , e, f, g, h, select the last drive and see if it finds your card if so try formatting it through the computer, whatever you do dont select c or d to format. if problem persists buy a new SD. I find good deals on ebay or Walmart.

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the card may have become corrupt, try carefully cleaning the contacts with a pencil eraser and try again,or try formatting it using a card reader, but you may have to replace the card.

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