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Re: LG LD65E humidity variance
Is the compressor running or is it just the fan? If its just the fan it is because it is cycling the air and it uses that air flow to check the humidity in the air. If the fan runs non-stop and the compressor does not turn on or the fan does not shut off there is a problem with this unit and you will need to replace it. Since it is brand new you should still be able to return it to the store.
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First, tunr the unit OFF and unplug it for 10 minutes. Then plug it back in and turn it ON. It will automatically set at 70%. Press the - button and lower the humidity extraction level to 45% in increments of 5%. Once you reach 35% press and the - button one more time. Now the unit is set to run continuously, until the bucket is full and the unit turns OFF automatically or you manually turn the unit OFF. In case you have misplaced the Owner's Manual, I have included a link to it, that you can download and print. http://aic.lgservice.com/gcsc/dwn/main
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There is some service that you can do ... Clean the filter and the cooling coils, regularly. Check the humidity level that you have the unit set on. It may be set to low and there's just not that much humidity in the air at this time, for it to collect. From what you said, it sounds like you may have it set on continuous cycle which could account for the lack of a lot of water in the bucket. In continuous run, the fan stays ON all the time. It's supposed to do that, so that the air is constantly moving and the sensor only turns the compressor ON, if it senses a humidity level 5% higher than what you have it set for. Try running the unit on a 1 or 2 hour cycle (if your model will do that) rather than continuous cycle.
Hope this helped you troubleshoot and solve the problem. Please let me know. Thanks.
If the humidity level is at or lower than 30%, the unit won't turn ON, until the reaches 35 - 40%. It's rare for the sensors to go bad. Just keep in mind, the dehumidifier is reading the humidity near the floor, not up at say, chest level. Humidity levels change every season, so this really would not be that unusual. Make sure that your clean the air intake filter regularly. Cleaning and wiping down the coolant coils would be a good idea, too..
The reason for this, may be an improper humidity setting. The percentage shown on the LED screen is what the unit will maintain, not remove. In other words if it's set at 65%, that's pretty high and the humidity level in your home may be 65% at this point. If you lower it to say, 45%, the unit should turn ON and continue to run until the 45% level has been reached or the bucket becomes full and the unit turns off, because of that.
Hope this helps you solve the problem. Please let me know. Thanks
Possibly the primary humidity sensor behind right side grill. Unit MUST be unplugged from outlet. Take right side grill out, unplug sensor from wire socket and plug back. If no help, you need new sensor.
Unless equipped with special equipment most dehumidifiers will produce little if any water under 65-70 degrees. Many state operation down to 50-60 degrees but this was under lab conditions and therefore a marketing tool. The best performance is gained when the air temperature is above 70 degrees. The water you are finding is from melting frost, if you have a humidity problem you should be adding heat to the area to be dried, warm air holds much more moisture than cold and drying is much more effective if you can heat the area to around 80 degrees.
When you first turn on the unit it is set to 40% humidity which is the lowest the unit will accept. You can only move the up arrow from that point. The 63 you are seeing is the actual humidity. If you want 50% youo need to press up arrow till 50 is displayed. The manual for this unit is terrible. Just leave it as it is and it will attempt to bring it down to 40%. 30 to 50 is the recommended humidity range.