Question about Wacom Cintiq 15X Graphic Tablet
Hello, i've just bought my brand new wacom 12 wx cintiq tablet and i have problem that i cant solve by myself. I plugged in all cables, downloaded some new drivers from wacom official site and did everything like was written in the instruction. Then when i turn on my tablet everything looks OK but when i put the pen to the tablets surface, the coursor isnt i the place where i put the pen, it is always about 3 inches away.
I passed the calibration process ofcourse but it didnt solve the problem.
Please help and thank You for reading.
Also make sure you are not in the multi mon mode. The top button in the group of four will alternate between the two.
Posted on Oct 28, 2008
Well, sir try to reinstall your driver, restart your computer, and install it again.
Posted on Oct 08, 2008
I had the same problem at first but managed to solve it. In my case I was setting up in tandem with another monitor and once I had correctly set the pixel dimensions of both monitors and set them to to 'mirror' mode it works pretty well. The only issue now seems to be a slowing of stroke speed ie the cursor lags behind my strokes. I have downloaded a new driver but not installed yet. Does anyone else have this problem?
Posted on Aug 31, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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