Question about SanDisk Sansa e250 MP3 Player

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Why won't my Sansa Media Converter recognize my Sansa e250 Mp3 player?

It keeps saying "No Available player" and "Please connect your player." And I already connect my mp3 player to the computer and it still doesn't work. Can someone please help me so that the converter can recognize the device? I installed the Sansa Media Converter, and I updated the firmware, and my MP3 is in MTP mode and everything. But when I plug it in and start up Sansa Media Converter, it doesn't read my MP3. I tried plugging it in the front AND in the back. No difference. It's like it STARTS to load it, because my computer starts loading it, but it doesn't do anything after that.

Is this just my computer?

Posted by on

  • MtMerz Jun 28, 2008

    Yeah, but I've tried it in both, and still nothing. What now?

  • MtMerz Jun 28, 2008

    Sorry, I mean both MTP and MSC mode.

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  • 10 Answers

Mine won't read it in MTP mode. It works for me in MSC mode though.

Posted on Jun 28, 2008

  • Max Drive Jun 28, 2008

    http://forums.sandisk.com/sansa/board/me...

    The above Link is to the Sandisk Forum post that addresses this. It seems that an earlier version of Media Convertor doesn't recognize the later version Sansa's.

    There is information on that page that should get you running ok.


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1 Answer

Sansa e250 media converter


Hello :

Check this link to download the converter : Sansa media converter .

I hope that will help .

please don't forget to rate .

Apr 03, 2010 | SanDisk Sansa e250 MP3 Player

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I can put videos or pictures on it says it has worked but when i turn it back on it iisnt on there } plz Help


You must use the Sansa Media Converter to transfer videos. If the video is DRM-protected (many of Real's movies are), it may not actually convert. But if the video is DRM-free, then the Sansa Media Converter will perform the conversion and load the video onto the player. The Sansa Media Converter may or may not recognize certain file formats, so you may need to download an additional program such as Riva FLV Encoder to convert the Real video to AVI format first - then the Sansa Media Converter will recognize the file.

-Tha Mp3 Doctor

Feb 20, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Video converter for e250


You can get the Sansa Media Converter from Sandisk's website.

You must use the Sansa Media Converter to transfer videos. If the video is DRM-protected (many of Real's movies are), it may not actually convert. But if the video is DRM-free, then the Sansa Media Converter will perform the conversion and load the video onto the player. The Sansa Media Converter may or may not recognize certain file formats, so you may need to download an additional program such as Riva FLV Encoder to convert the Real video to AVI format first - then the Sansa Media Converter will recognize the file.

-Tha Mp3 Doctor

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A big help here..sansa e250 go damn..,


i cannot delete saved songs form my mp3. can you help me

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Sansa e260 says connected but device not recognized


Substitute REC fo volume + in the following:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Nov 16, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

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Use the Sansa Media Converter that came on the install CD. If it does not recognize the vts, get a vts to avi converter, and then convert the avi to wmv.

Jul 06, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Why won't my Sansa Media Converter recognize my Sansa e250 Mp3 player?


These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

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1 Answer

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