Question about Creative Labs Zen Digital Media Player

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Creative Zen 8g Hangs up and won't reset

My Creative Zen is hung up on one song. I've tried to reset several times and it always goes back to the song it was on. The song isn't playing and I cannot delete it. What should I do? Have I set some function that locks it?

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  • linda_skalma Nov 04, 2008

    Mine does the same thing now.
    Cant delete the song because it wont connect to the computer. =(


  • sook1994 Nov 05, 2008

    well my zen will turn on but it freezes up on the same song and it will not let me do anything ive tried restartin it but it doesnt work it keeps going to the same song and freezes what should i do when the buttons or nothing works ive tried to delet the song but it just does not work at all

  • Anonymous Mar 15, 2009

    my zen is hang right now. is there anyway that I can turn it off..>

  • Anonymous Mar 30, 2009

    This is a pain.... I've had it for a week only and was loving it ! I've tried everything !!! HELP...

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I also had the same problem last week where my Zen was stuck on one song. I tried resetting it umpteen times, but it always went back to that song. I connected to the computer and went under
the Creative Zen application and had to format my whole Zen. I lost everything I had, but it was unstuck and I just downloaded everything again except that song. No trouble since then. Hope this helps.

Posted on Mar 16, 2009

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Can you delete it via your computer?

Posted on Jul 20, 2008

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