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Unable to connect to wireless

Asus Notebook PRO31F series
Does not enable wireless connection.
Device Manager shows 'other device' - 'network controller' with question mark.

Please advise where I can get suitable download to enable wireless connection,

Note, previously Vista but now running on Windows XP and I do not have cd programs for either.

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  • 92 Answers

This link is where all of the driver for you computer model is, expand the wireless option.

Posted on Jun 27, 2008

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It would help if your supplied the Asus Model and the OS you are using. Is your Wireless adapter enabled in the Device Manager? Are ALL the Windows and Asus updates current? What does the software indicate when you try to connect? In the Tray Notification Area , open the network icon, in Network and Sharing Center, what does it say? If you click on Connect or Disconnect and select your Wireless Network what happens?

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Your problem may appear from a not properly enabled WLAN card.
Make sure the Wi-Fi swithc is in ON position and on your laptop keyboard try the FN+F8 combination to have displayed the wireless card status. The WLAN card has to be ENABLED to be able to connect to the Internet. The combination done will make appear on your display a window with some options available; choose that option that enables your wireless card.
Also check in your computer's DEVICE MANAGER if your WLAN card is working properly. To do so follow these simple steps:
1. START and click on SYSTEM;
2. in SYSTEM option click on DEVICE MANAGER;
3. on DEVICE MANAGER option go at NETWORK ADAPTERS and see if there your wireless card is indicated and it shows that it is working PROPERLY;
4. if an UNKNOWN DEVICE is indicated then try to find the right driver for you notebook model and WLAN card model;
5. install the driver then REBOOT and recheck in DEVICE MANAGER if your WLAN card is displayed properly this time.

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Windows WiFi Fix,
Windows Zero Wireless Configuration is one of the best programs to run a WiFi in Windows XP or Vista. Most of the other software packages that come with the different adapters have been poor at best in keeping a connection through Windows. Here is the best guide to get you back up and connected.
Windows XP:
Click Start
Right click on My Computer
When a window pops up click on properties
Click on the Hardware tab
Click Device Manager
Click the [+] next to Network Adapters
Find your wireless card and right click on it.
Click Disable
Windows may warn you that disabling the device may make it stop functioning.
Continue disabling the device.
Wait 30 seconds or so.
Right click on your wireless again and click Enable.
Exit the device manager.
Reconnect to your router.
You should now be able to connect to the internet.

Windows Vista:

Click Start Logo
Right Click Computer
Click Device Manager
Windows will ask you about opening Device Manager Click Continue
Click the [+] next to Network Adapters
Find your wireless card and right click on it.
Click Disable
Windows may warn you that disabling the device may make it stop functioning.
Continue disabling the device.
Wait 30 seconds or so.
Right click on your wireless again and click Enable.
Exit the device manager.
Reconnect to your router.
You should now be able to connect to the internet.

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Windows WiFi Fix,
Windows Zero Wireless Configuration is one of the best programs to run a WiFi in Windows XP or Vista. Most of the other software packages that come with the different adapters have been poor at best in keeping a connection through Windows. Here is the best guide to get you back up and connected.
Windows XP:
Click Start
Right click on My Computer
When a window pops up click on properties
Click on the Hardware tab
Click Device Manager
Click the [+] next to Network Adapters
Find your wireless card and right click on it.
Click Disable
Windows may warn you that disabling the device may make it stop functioning.
Continue disabling the device.
Wait 30 seconds or so.
Right click on your wireless again and click Enable.
Exit the device manager.
Reconnect to your router.
You should now be able to connect to the internet.

Windows Vista:

Click Start Logo
Right Click Computer
Click Device Manager
Windows will ask you about opening Device Manager Click Continue
Click the [+] next to Network Adapters
Find your wireless card and right click on it.
Click Disable
Windows may warn you that disabling the device may make it stop functioning.
Continue disabling the device.
Wait 30 seconds or so.
Right click on your wireless again and click Enable.
Exit the device manager.
Reconnect to your router.
You should now be able to connect to the internet.

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Windows WiFi Fix,

Windows Zero Wireless Configuration is one of the best programs to run a WiFi in Windows XP or Vista. Most of the other software packages that come with the different adapters have been poor at best in keeping a connection through Windows. Here is the best guide to get you back up and connected.

Windows XP:


Click Start
Right click on My Computer
When a window pops up click on properties
Click on the Hardware tab
Click Device Manager
Click the [+] next to Network Adapters
Find your wireless card and right click on it.
Click Disable
Windows may warn you that disabling the device may make it stop functioning.
Continue disabling the device.
Wait 30 seconds or so.
Right click on your wireless again and click Enable.
Exit the device manager.
Reconnect to your router.
You should now be able to connect to the internet.

Windows Vista:

Click Start Logo
Right Click Computer
Click Device Manager
Windows will ask you about opening Device Manager Click Continue
Click the [+] next to Network Adapters
Find your wireless card and right click on it.
Click Disable
Windows may warn you that disabling the device may make it stop functioning.
Continue disabling the device.
Wait 30 seconds or so.
Right click on your wireless again and click Enable.
Exit the device manager.
Reconnect to your router.
You should now be able to connect to the internet.

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Windows WiFi Fix,

Windows Zero Wireless Configuration is one of the best programs to run a WiFi in Windows XP or Vista. Most of the other software packages that come with the different adapters have been poor at best in keeping a connection through Windows. Here is the best guide to get you back up and connected.

Windows XP:


Click Start
Right click on My Computer
When a window pops up click on properties
Click on the Hardware tab
Click Device Manager
Click the [+] next to Network Adapters
Find your wireless card and right click on it.
Click Disable
Windows may warn you that disabling the device may make it stop functioning.
Continue disabling the device.
Wait 30 seconds or so.
Right click on your wireless again and click Enable.
Exit the device manager.
Reconnect to your router.
You should now be able to connect to the internet.

Windows Vista:

Click Start Logo
Right Click Computer
Click Device Manager
Windows will ask you about opening Device Manager Click Continue
Click the [+] next to Network Adapters
Find your wireless card and right click on it.
Click Disable
Windows may warn you that disabling the device may make it stop functioning.
Continue disabling the device.
Wait 30 seconds or so.
Right click on your wireless again and click Enable.
Exit the device manager.
Reconnect to your router.

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Windows WiFi Fix,

Windows Zero Wireless Configuration is one of the best programs to run a WiFi in Windows XP or Vista. Most of the other software packages that come with the different adapters have been poor at best in keeping a connection through Windows. Here is the best guide to get you back up and connected.

Windows XP:

Click Start
Right click on My Computer
When a window pops up click on properties
Click on the Hardware tab
Click Device Manager
Click the [+] next to Network Adapters
Find your wireless card and right click on it.
Click Disable
Windows may warn you that disabling the device may make it stop functioning.
Continue disabling the device.
Wait 30 seconds or so.
Right click on your wireless again and click Enable.
Exit the device manager.
Reconnect to your router.
You should now be able to connect to the internet.

Windows Vista:

Click Start Logo
Right Click Computer
Click Device Manager
Windows will ask you about opening Device Manager Click Continue
Click the [+] next to Network Adapters
Find your wireless card and right click on it.
Click Disable
Windows may warn you that disabling the device may make it stop functioning.
Continue disabling the device.
Wait 30 seconds or so.
Right click on your wireless again and click Enable.
Exit the device manager.
Reconnect to your router.
You should now be able to connect to the internet.

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2 Answers

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check in device manager to see if its enabled and have drivers installed.some wifi are installed without a wireless manager and connect to first available(strongest)network.
go into control panel ,administrative tools,sevices and scroll down to wireless zero config and start.
then when you click on wireless icon you will have choices of connections(AP'S)(access points)

Jan 12, 2009 | HP Pavilion dv1000 Notebook

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HI Asus Eee


you may have another wireless connection other than your own set as automatic, or more than one connection in your settings of the same name, so right click on your network icon in your task bar or in network connections in device manager and select view all wireless connections, click on it and when all the connections show, highlght, delete all of them, then close the window.

Your notebook should now indicate that it found new wireless connections, click on the popup and select your connection name and click connect, at this point you will be asked to enter the passkey if you have security enabled.

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