Tech supprot told me I could only use Media Player to load my Pilot sine I am running Windows ME. Media player does not recognize a portable device. Can anyone tell me how to make this work? Do I even need to download anything from the CD that came with the Pilot?
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Re: Windows ME and Insignia
Insignia mp3 players can use the generic mass storage driver in almost any computer. Windows ME includes a generic mass storage driver. When you plug in the USB cord, two extra drive letters will show up in Windows Explorer. Songs go into the Music folder. For neatness: Make new folder for each artist and under each artist, make a new folder for each album.
Also slight chance the USB mode got off of Automatic in the player's options. Please do advise if it won't work, I will show you where to get the generic mass storage driver for windows ME and 98 if for some reason it isn't installed on your machine.
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Most MP3 players have their own CD that came with the device. That
should carry the stock firmware of your MP3. You need to connect the
device to a computer and then load the CD. Through the instruction
manual, you will have an idea on how you can re-flash the firmware.
If you're not so sure about it, you may contact the manufacturer and ask them for the latest firmware version that your device should be back to normal.
The cd which comes with the player contains a program called "Arcsoft media coverter". You need to run your videos through that program to get them into a format accepted by the Insignia.
Another option is to use a different converter program (basically, the primary answer is that you need to convert your videos to a format the Pilot recognizes), but the options are too numerous to expand on. I'll refer you to anythingbutipod.com which has an excellent Insignia section.
First off...I'm sorry. This isn't going to be super-simple or automated.
The Insignia MP3 players play MP3 and WMA audio files only (okay...and audio books). If you have a pretty nice collection of unprotected music files that you have purchased from iTunes, then you'll be able to do this conversion.
The Insignia player will not sync with iTunes...the program and the player are not compatable. You do not need to use Windows Media Player to load music on your Insignia player.
Here's the process:
Set your Insignia player to Mass Storage or "File & Folder". This makes it look like another drive to the computer.
Navigate to the Options or Preferences area (it's different depending on whether you use a Mac or a PC), select the BURN tab and set the file format to MP3 and the quality rating you desire (I suggest either 128kb or 192kb).
Select the songs you want to put on your player.
Tell iTunes to "Conver to MP3" the songs you have selected.
Once these files are copied as MP3s, Navigate to the iTunes folder (should be in My Documents/My Music/iTunes). I reccommend placing a shortcut to your iTunes folder on your desktop for future use.
Drag and Drop your music files to your Insignia player.
You're good to go. Unplug the Insignia player and enjoy!
I would agree with what the tech support agent(s) told you. What you are describing sounds like a bad battery. The Insignia® Piliot MP3 players have a one year limited warranty. For service you should take the MP3 player into your local Best Buy™ store with the receipt. The store will be able to assist you in diagnosing the problem and if needed having the item serviced or replaced.
when you plug in the USB, it should make a sound on your computer, I find that if I move my player, it can dissconnect quite easilly.
If you have windows, Media player will sync up and show it in the player