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Dynamode Internal Fax Modem 56K

I get a "SM56 Helper Error"
"Loop current too high, please close the application and check the telephone line connection"
I checked and everything seems all right, I even changed to a new modem. The fax does not work

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I had same problem trying to receive faxes until i changed phone connections.

according to a motorola manual (link below) this has something to do with being connected to a "proper analog phone line".

i had the phone line running from wall to a newer gateway (maybe 8 months) dec 07 to a maybe 2 year old compaq. kept getting that loop current error on the compaq when trying to receive a fax until i elimated the gateway connection and plugged the wall right into the compaq.

here's a link that might help: http://downloadmirror.intel.com/12655/ENG/Motorola.htm

see section 6, troubleshooting. hope this helps...

Posted on Jul 15, 2008

I had same problem trying to receive faxes until i changed phone connections.

according to a motorola manual (link below) this has something to do with being connected to a "proper analog phone line".

i had the phone line running from wall to a newer gateway (maybe 8 months) dec 07 to a maybe 2 year old compaq. kept getting that loop current error on the compaq when trying to receive a fax until i elimated the gateway connection and plugged the wall right into the compaq.

here's a link that might help: http://downloadmirror.intel.com/12655/ENG/Motorola.htm

see section 6, troubleshooting. hope this helps...

Posted on Jul 15, 2008

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