Question about Kenmore 24032\24036 Top Load Washer

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Will not spin

Washer operates properly except quits when it hits spin cycle. Will not pump out water or spin.

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  • Anonymous Aug 25, 2008

    the machine wahes but it does not drains it stays iddling, if I open the top lid and then close it; it starts to spin.

  • Anonymous Aug 25, 2008

    washer washes but it does drains, it stays iddling until I open and close the top lid. Then, it starts spining, the lid switch is not the problem. I had the same problem with another machine.

  • katy007 Aug 26, 2008

    Stock # 27812 - series 80 washes and rinses but does not spin. Had to manually drain all the water out of the washer. Washed is 8 years old.

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Check the lid switch, make sure you hear a click sound when you close the lid.

Posted on Jun 27, 2008

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1 Answer

Why did my washer quit spinning out in spin cycle


Quite often the problem with spin cycles is that the cycle cannot start until a sufficient amount of wash/rinse water has drained. So what will often happen is that the washer drains, the cycle starts, a lot of water comes out of the clothes, it stops, waits for the water to drain, then restarts. If the drain pump or drain lines are restricted or blocked or the pump is faulty, the unit may never achieve spin cycle.

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How did you test the pump? These were my symptoms as well, and my pump was working intermittently. Sometimes, I could test the pump and it would work perfectly, and sometimes it would not work at all. Try running a load; the next time the machine won't spin, use the drain tube to drain water manually (I used a big shallow pan). There's a sensor in the washer that won't let spin start unless the water is below a certain level. In self-test mode, there's even a way to see what the machine is seeing as the water level. Anyway, let the water drain out manually with the drain tube; the machine should start spinning once the water is below the specified level. If the machine displays "Err" or "ND" before you have the chance to drain the water, you can hit pause once or twice and it will try to start the spin cycle again. To directly answer your question: If the machine will not start the spin cycle, it could be because the washer thinks the water level is not low enough to start the spin cycle. This could be because the water level is not low enough (ie a pump that's not working properly or a clogged hose), because the sensor that detects the water level is not working properly, or because the motherboard is malfunctioning. My discussion with a repair professional indicated that the pump is (by far) the most common culprit. I bought mine on Ebay very inexpensively (around $35, I think?). It is pretty quick and straightforward to disassemble the machine (check youtube for how-to videos). Just be careful -- they apparently used 2 different pumps more or less interchangeably on this model. Check if your pump is gray or black before ordering; I bought the wrong one. I made it fit because we needed the washer, but I ended up soldering the wires to the pump and re-routing some wires to make it work. It was a hassle. The electrical connector is different between the two pumps, so you'll be saving yourself a lot of hassle by ordering the right one.

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Hello Deanna Lytle - Often when a unit does not spin, it is because the unit cannot properly drain and dispose of the water and detergent solution. Does the unit make a humming noise? If so, the drainage hose/pump may be clogged and needs to be cleaned. If not, the washer may possibly be experiencing an issue with the door lock assembly, faulty pump, timer or control board not communicating correctly. Because it could be a number of any one of several underlying causes, I would recommend contacting a professional to properly diagnose and repair the unit.

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Hello sismurphy1 - Does the washer make a humming noise? If so, either the drainage hose/pump is clogged and needs to be cleaned. Try setting the cycle to spin only and verify if water pumps out. If it does not, then the unit could possibly be experiencing an issue with a faulty pump, timer, door lock assembly or control board. Contact a professional to move forward accurately.

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Washer (total care system) is making a humming noise even though I've taken all the clothes out of it. The agitator works, but there's a humming noise. I've stopped it and re-started it, but...


Hi

1 of 2 things could be the trouble.

Does the washer drain properly if you manually turn the control knob? If not then this sounds like your pump is either plugged with possible lint and can't move or has died completely. 99% chance pump is the problem and 99% chance it can be an easy fix by cleaning the pump where the Drain Line is attached, worst case scenario pump is to be replaced, but not a overall expensive fix and most can do it without a technician.

Second problem is possibly the time itself, but if the washer is going through all cycles except spin then pump is likely the culprit, cause in spin cycle the machine has to drain the water from the unit as it spins, if it cannot the washing machine basically stops and cannot complete the cycle.

One way to tell for sure if the pump is the problem. When the machine enters the spin cycle and starts making that noise. Manually turn the dial a little bit till it passes the spin cycle, if it continues to wash till it hits the final spin/drain cycle then stops again...your pump is in need of help.

Please get back to us if you have further query or else please accept the solution.

Thanks for contacting fixya.com

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If your washer functions when the door is shut it cannot be a door problem. The likely thing here is you may have a drain problem....your drain oulet filter (or out pump) could be blocked. This requires cleaning; when the washer goes thru all the functions except spin it is most likely your drain is clogged. Aft u have cleaned the filter & pump check by a small spin. Before you attempt, wall socket off & keep bucket handy to collect water.

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