Question about Sony Cyber-shot DSC-S700 Digital Camera

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Lens jammed how do i remove the lens motor so i can re-align the gears. the camera was dropped and partly disloged the retractable lens. I have removed the lens unit from the housing and think i have a fair idea as to how to reseat the mechanism once I get the motor off retractable lens isn't working

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  • Anonymous Jul 15, 2008

    I have the same problem, the lens is not work normally. Somebody helpme?



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The lens needs to be removed.  The camera case can be taken apart by using a small philips screw driver and a small flat head. Take the batteries out. Have a nice flat space to lay the screws out.  Pry out the little chrome piece with the UL sticker on it. (Carefully use the flat head). Start somewhere you will remember and begin to remove the screws going clockwise around the camera.  There is a screw under the rubber flap of the "3X" chrome cover.  The top of that must be pryed out and lifted up to remove. Take the back cover off. Lift out the top of the LCD screen and remove the 4 screws that hold it in. Start a new row of removed screws. The LCD ribbon can be removed by popping the white plastic clasp up. Next remove the menu pad ribbon from the board by lightly tugging on it. You should be able to remove the front cover by lifting it up to unhook it from the top power button strip. There are 2 screws that hold the top power strip in place. There is also a plastic hook on the front side. There are 6 screws holdong the board to the frame. A different size screw is located underneath the power strip ribbon. Loosen the 2 screws holding the flash.  THe white ribbon will be the flash ribbon and the gold one next to it will be the lens ribbon. NOTICE the lens ribbon must pass under the flash.  The side with the lens will have a small board that pushes into the main board.  To seperate it, gently pry it apart with a small flathead. There is a hidden screw for the board at the top where the end of the battery compartment. It needs to be removed before the board will come out. Once the board is out, there are three screws holding the lens in the case (they are black screws, not the chrome ones)  Once they are removed, the lense will fall out. There are 3 black screws holding the largest motor on the lens.  They are above the text "Sony Lens" remove those and the gears of the lense will be able to move freely. Twist the base to get the lense unstuck.

Posted on Feb 04, 2009


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Posted on Jun 25, 2008

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Lens will not extend when turned on message on screen lens error


This error indicate that focusing ring got stuck or jammed due sand, dust or may be due to external shock caused by dropping the device.
  • Try compressed air. With a fine tip blow off gun around lens barrel. It should remove all dust and sand. Turn the camera on this will solve the problem.
  • You can gently bump the camera to try to free the focusing ring.
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If motor is running but lens won't retract sometimes lens would slip off with the gear or break off a tooth in the gear when it gets dropped. Try to gently move the lens barrel around with the finger and see if it is moving, but if tooth or gear is broken lens will move once or twice then it will stuck again.

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