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try starting up in safe mode and if you can you can go into administrative tools and reset your defaults. right when you start it up press f8 a few times until you get boot options then click safe mode.
Log-into your desktop screen as you usually do. Then click start followed by Control Panel. Once you are in the control panel double click Users. Now select the option to change how users log on to Windows. Options appear, I want you to select the option to enable administrative rights. Once selected click Apply followed by ok. Now shutdown your computer and power on again. Log in and now try to install your printer. Please if you need more information give me a shout.
If the operating system is Windows XP ... 1. click the start button at the bottom left corner of the desktop 2. at the bottom right of the start menu window that pops-up, click the Turn Off Computer button 3. at the right side of Turn off computer window in the middle of the screen, click Restart button ........ If the operating system is Windows 7 ... 1. click the round windows logo button at the bottom left corner of the desktop 2. at bottom right of start menu window that pops-up, click on Shut down right arrow for options 3. on the pop-up list of options window, click on the Restart item ........
As you have mentioned that the laptop is not booting up, in that case what i would recommend is that as soon as you turn on the system press the key "F8" to get into the Advanced Boot Options menu.
In that menu select the option "Last Known good Configuration" and wait if it works or not.
In the same menu select the option " Safe Mode"
If it boots up into the windows try the following steps to restore the system to previous date
1) Click on Start
2) Goto All Programs
3) Select Accesories > System tools> System Restore
4) In the new window select the option "Restore the system to previous date"
5) Select Next and you will see some restore points created.
6) Select the latest restore point that is a week before
7) Click Next
8) System Restore will start
9) Follow the instructions and restart the system in normal mode that is without pressing F8 this time.
#1: Shut down your computer. You must first shut your computer down to
initiate the factory restore.
#2: Start up your computer and as the computer logo appears (such as Dell or
HP) hit "Ctrl>F11" simultaneously. This may be different for
different machines, but the most common keys to hit are
"Ctrl>F11." If this does not work, the F8 key has been said to
work for certain machines.
#3: Select "Repair My Computer" from the list of menu options that
appear and press "Enter."
#4: Choose the language settings that you would like and then click enter.
#5: Enter the administrator log in and password if it asks you for this
#6: Choose the factory reset option. This should reset your computer to the
factory settings when you bought your machine.
ok if it is windows xp and u want to format it then what u can try is that if u have the option for the complete pc restore,then what u need to do is that shut down the computer completely and then all u need to do is that shut down the computer completely from the power button and then press and hold down the "ctrl" button and then press the power button only once and keep tapping the f11 key on the keyboard....and follow the instruction that says complete factory setting and then it will give u some message from symantec and then click on ok and the computer will be format,all u need to do is follow the instruction very carefully.....
or u can try once again,shut down the computer and then press the power button only once and keep tapping f12 key on the keyboard and then highlight the cd drive and then put nthe xp disk in and keep tapping enter and enter and enter untill it will take u to the windows set up screen and then it will give u the option to press R to repair and esc to continue and press esc on the keyboard and then delete all the partition the instructuin will be given just read it carefully and it will be formatted........hope this will work take care...
Do you close down your applications first before shutting down? If not, give that a shot. If that fails try closing things down in the System Tray (icons by the clock). Try these things first and if that doesn't work, I have a few more things to try.
If it is windows xp OS plz do the following these step.
start the pc in safe mode and select the administrator login then
go to start programme go to acssories select the system tool- selcet the restore option, turn on windows in previous back day and resloved the porblem,.