Question about Cambridge Soundworks 88CD CD Player

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CD drive problem

The problem I'm having with this Model 88CD is that the CD drive spins continuously when it's plugged in. I've sent it back to CSW (for $65 + $12 shipping) and they basically said "Sorry, we don't have any replacement parts for that thing anymore", so they're going to send it back to me with the CD disconnected.

So now I have a mediocre clock radio that has cost me over $300 during it's lifetime and one of the two source components is out for the count after only 5 years of service. The first CD player I ever bought (Sony Walkman) 25 years ago is still going strong and gets a lot more use than this cheap piece of ****.

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  • dabohl Jul 01, 2008

    You're right, I was mainly just venting my frustration with Cambridge Sound Works. I was especially ticked that they didn't bother to tell me they no longer stock parts for this thing when I talked to them on the phone (before spending $77 to ship it back to them).



    My implicit question was whether anyone knows where I could purchase a working CD drive (new or used) for this unit. CSW did indicate they checked all the switches and power connections and none were found to be the cause of the problem, so I don't know if I want to spend any more $$ having someone else look at it.

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I agree with you completely. Cambridge always tells me they do not have the part I need whenever I have called them for parts. Now if a Cambridge comes into the shop I work at we won't even take it in.

You never really asked a question, so I don't really have an answer for you. I hope you feel better after getting that out, you must realize that if they don't have the parts to fix it, nobody here can give you any secrets tricks or anything that will make it work again.

I understand your frustration, most of the electronics made today is really not very high quality. Take your walkman for example, made over 25 years ago and still works. Nothing made today will be working in 25 years from now, I promise you.

Let me know if you need to vent any more, I am a good listener.
I am on your side!

Dave

Posted on Jul 01, 2008

  • Dave DeGain
    Dave DeGain Jul 01, 2008

    You might have some luck with ebay finding one that has a different problem than yours does. That is about the only place I know of that would possibly have a working cd mech for that.



    They never tell me that they don't stock parts either, and I work at a service center. It sounds like a pretty good racket to get people to send them stuff that they know can't be fixed very easy. Another good reason to not buy their products again.



    I really think you would do yourself better by just buying another unit similar to the one you have, of course, not a Cambridge.



    For some odd reason, they think their products are worthy of a higher price tag than most similar types of equipment made by other manufacturers. In most cases, a higher price means that you are getting a higher quality unit, but the ones I have seen made by Cambridge are not any better than a cheap Emerson or Sharp product. They just look a little nicer and the name "Cambridge" sounds like a better name.



    If you decide to buy a new type of unit, I will help you to pick one that is more reliable if you would like. Since I repair audio equipment, I have a pretty good idea of which ones are junk and which ones are quality products.



    Good luck to you on this, and I am sorry to see that you have been taken to the cleaners by these scoundrels. There is really not much chance of you knowing this until it is too late. As you know, it is hard to trust anything that you read on the internet. If you have any concern over whether I know what I am talking about, you can always check the solutions that I have given to other people here and see how I have helped those people. Click on my username "tech48" with my picture and you can actually read all the soltions I have offered here at FixYa!. I try to give people good solid and honest advice, something that is hard to come by these days.



    Dave

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I have two model 88cd's with cd player problems, and several years ago I sent both of them back to Cambridge for repairs --twice! However, athough they claimed to have fixed them, they still never worked correctly.

The nature of the problem on both was that they would work (sometimes for quite a while) but then would start to skip. These symptoms made me wonder if the problem was with the ribbon cable (if there is a ribbon cable) connecting the player to the electronics.

I would like to open the radio and take a look but I haven't been able to find instructions for opening it. I don't want to mess around with them without instructions because they both work fine as radios. If someone knows how to open these units, please post it here or send me an email (rmr@columbia.edu). I'll report back with what I've learned.

It's a shame to abandon these boxes because they still sound so good.

Posted on Jan 10, 2015

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