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I have turned on my Epson 2400, states it needs a service, can you please help

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Trash it! Its probably the print head. OR type in the error message on google..see what it come up with.

Posted on Jul 07, 2008

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What is the exact message?

Posted on Jul 04, 2008

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1 Answer

Is there a driver for my Epson Perfection 1200U scanner which is compatible with Windows 10?


Its working perfectly with Epson 2400U drivers.
  • Download and install the Perfection 2400U drivers from Epson USA, version 3.04A http://www.epson.com/cgi-bin/Store/s...rm=OSF_W_10-64
  • Connect and turn on your scanner
  • Run Device Manager
  • The Perfection 1200U will be shown under under Other Devices
  • Select Update Driver
  • Choose 'Browse my computer for driver software"
  • Choose 'Let me pick from a list of device drivers on my computer'
  • UNCHECK the 'Show compatible hardware'
  • Click on 'Epson' in the Manufacturer box, and the scroll down through model until you find "Epson Perfection 2400', and choose that, and press Next
  • Ignore the 'Update Driver warning - choose 'Yes'; to continue to install.
  • The Perfection 2400 will now be shown in Device Manager. Note that the Perfection 1200 will still be shown under Devices & Printers
  • Run Epson Scan and test the scanner. You may need to log out and log in again for program to work

Nov 03, 2016 | Epson Perfection 1200U USB Flatbed Scanner

1 Answer

Epsone r 230 service problem


Your Epson product appears to be malfunctioning and requires service. See your options below:
  • If your product is no longer within its warranty period (from the original date of purchase), you can take it to an Epson Customer Care Center for repair. Note: Depending on the type of repair needed, it may be more cost-effective to purchase a new unit.


  • Follow these steps to locate an authorized service center in your area:

    1. Go to the Epson support page for your country (US or Canada).


    2. Select a Service Center under Help me find...


    3. Type all or part of the product name, then click GO to start the search.


  • If your printer is still within its warranty period (from the original date of purchase) please contact the Epson Connection at the following number:

    U.S.: (562) 276-7525
    6 A.M. to 8 P.M., Monday-Friday
    (Pacific Time), and 7 am to 4 pm, Saturday. Canada: (905) 709-2567
    6 A.M. to 6 P.M., Monday-Friday
    (Pacific Time)


  • When you call, please be near your computer and all-in-one or printer. The representative will provide diagnostic assistance over the phone to confirm the need for replacement.


    We would also like to offer you the opportunity to purchase selected products through our Epson Loyalty Program. This program offers:

    • special pricing on our most popular products


    • exclusive offers available to loyalty customers only


    • free ground shipping on all online orders in the 48 contiguous United States


    To participate in this program, U.S. customers click here. Canadian customers please call (905)709-2567.

Dec 07, 2010 | Epson STYLUS R230 InkJet Photo Printer

2 Answers

Epson styllus pro 7800 service call error 0001002d.. help


http://www.largeformatrepairs.co.uk/technical/maintenance-error-code-0001002d.htm
This happens when you let the "maintenance req. 0040" go for to long. The machine turns itself of to prevent damage.


Solution: Call epson and they will give you the reset code. Cannot find these codes online so if you do call please post instructions
Please rate the answer........

May 07, 2010 | Epson Stylus Pro 7800 InkJet Printer

1 Answer

Pads -end of life


Exactly same problem on PX700W bought in February. Local Epson agent re-set ink-purge counter under warranty - said lots were going like this!

Dec 04, 2009 | Epson Printers & Copiers

1 Answer

Flashing green and red light of Epson stylus c45 series


This means the printer is in some intermediate state such as head cleaning etc so that the SSC must wait until it's finished. The easiest way around this is to turn off your printer, reboot your computer then turn your printer back on again. Then run the ssc, set the printer to your model then select Protection Counter. Reset the protection counter, turn the printer off then on again, and it should now be OK. If you need help with using the ssc program, please post a comment to this effect.

Mar 17, 2009 | Epson Stylus C46 InkJet Printer

1 Answer

Epson 2400 problem


Maybe your epson printer has reach the printing warranty.. try to reset your printer by using SSC epson printer resetter.. ^^ cheer..

Mar 13, 2009 | Epson Stylus Photo R2400 InkJet Printer

2 Answers

Epson 2400 paper red light and ink red light


It sounds like your printer has reached what is often called the "service required" stage...

To solve this you need to handle two things.

1. Get the printer protection counter (or waste-ink as it's sometimes called) reset.

2. Replace the waste ink pads OR redirect your waste ink flow to an external tank

It's important to note that Epson will encourage you to do a waste pad replacement through one of their service centers, but if you're out of warranty this will cost a significant amount of money (approx: $100 - 200)


To solve these as a DIY you can do the following:

1. Resetting the counter...
Get a resetter, either the SSC utility (google: epson SSC utility) or the IPR utility that Epson have now made available via their website here

The latter is only available to North American printer owners so the SSC is a safer bet.


2. Redirecting waste ink to an external container.
This is something I'd heartily recommend instead of trying to change the waste pads yourself... It's simple enough to do and a little googling using keywords "Epson R2400 waste ink tank" should get you all the info you need.

There are simple kits available that offer everything you need or you can easily go for a DIY with bits you have to hand.


Hope that helps...

Mar 07, 2009 | Epson Stylus Photo R2400 InkJet Printer

1 Answer

Epson r 2400 top trashcan light and ink light flashing


For Jane106:
The ink-out and paper lights flashing alternately indicates the "service required" or basically ... "change my ruddy diaper, it's full of ink".

This is not as bad as it sounds and you have a few options:

1. Take it to a service center and have it serviced (ie: have the waste pads replaced)... It's expensive though so be warned.

2. Download the SSC utility (Google: SSC epson reset) and use this to reset the protection counter in the printer memory.
Note: READ the manual, it's not overly intuitive.

If you've gone with 2. you'll still need to do something about your waste ink and the simplest is really to modify your printer to redirect waste ink from the cleaning pump to an external tank.

Again Google is your friend so keywords like "Epson waste ink R2400" will find what you need. Some kits are better than others but then I'm biased :)

Hope that helps.

Jan 15, 2009 | Epson Stylus Photo R2400 InkJet Printer

1 Answer

Flashing Green and Red lights


i querried from epson site it says the ink is low, repalce cartridge

Step 1 WHICH MODEL ARE YOU USING? Stylus C44UX Step 2 What were you doing when the problem occurred? Turning on the printer Step 3 What happened when you were turning on your printer? An error appeared on its control panel Step 4 What is the power light's current state? Flashing Step 5 What is the error light's current state? Flashing Step 6 WHAT IS THE PRINTER'S STATUS? Ink low

Oct 28, 2008 | Epson Stylus C44UX InkJet Printer

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