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I have turned on my Epson 2400, states it needs a service, can you please help

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Trash it! Its probably the print head. OR type in the error message on google..see what it come up with.

Posted on Jul 07, 2008

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What is the exact message?

Posted on Jul 04, 2008

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Suggestion:

First update your PC to Windows XP service pack 3 and then update all patches after that. The problem will most likely still exist as this limit was an old MS DOS limitation so I'm leaning as the root cause of the problem lies with the Epson Software. After XP is fully updated and patched try the Scanner again. If still limited - uninstall and reinstall the scanner software.

Keep me posted.

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hi there, it may be that Epson hasn't developed drivers compatible with your system. My suggestion is to try it on another computer that has windows and see if it works. If so, go on Safari and type in Epson Perfection 2400 Photo Flatbed scanner drivers and see what comes up on Epson's website.

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it's probably locked, look for a switch either on the bottom or on the side.

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It is supposed to yes, as I simply looked on the epson.ca website since i'm from canada, and in the drivers downloads page, the drivers and ICM color profiles that you can download are both listed as working with Vista 64-bit. Here is the link I used in case it might help you out: http://www.epson.ca/cgi-bin/ceStore/support/supDetail.jsp?oid=14587&prodoid=21643926&BV_UseBVCookie=yes&infoType=Downloads&platform=Windows&x=15&y=13

Let me know how it turns out!

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This means the printer is in some intermediate state such as head cleaning etc so that the SSC must wait until it's finished. The easiest way around this is to turn off your printer, reboot your computer then turn your printer back on again. Then run the ssc, set the printer to your model then select Protection Counter. Reset the protection counter, turn the printer off then on again, and it should now be OK. If you need help with using the ssc program, please post a comment to this effect.

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Maybe your epson printer has reach the printing warranty.. try to reset your printer by using SSC epson printer resetter.. ^^ cheer..

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It sounds like your printer has reached what is often called the "service required" stage...

To solve this you need to handle two things.

1. Get the printer protection counter (or waste-ink as it's sometimes called) reset.

2. Replace the waste ink pads OR redirect your waste ink flow to an external tank

It's important to note that Epson will encourage you to do a waste pad replacement through one of their service centers, but if you're out of warranty this will cost a significant amount of money (approx: $100 - 200)


To solve these as a DIY you can do the following:

1. Resetting the counter...
Get a resetter, either the SSC utility (google: epson SSC utility) or the IPR utility that Epson have now made available via their website here

The latter is only available to North American printer owners so the SSC is a safer bet.


2. Redirecting waste ink to an external container.
This is something I'd heartily recommend instead of trying to change the waste pads yourself... It's simple enough to do and a little googling using keywords "Epson R2400 waste ink tank" should get you all the info you need.

There are simple kits available that offer everything you need or you can easily go for a DIY with bits you have to hand.


Hope that helps...

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you can get the instruction book by this site:www.wikipedia.com or please search on www.google.com

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