Question about SanDisk Sansa e250 MP3 Player

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I can't use my mp3 player on my computer. Why?

If I plug it into the USB port, it connects and even charges, but I cant open it and use my music off of it. This also makes me unable to add or delete songs. It works if I plug it into other computers, but I need it for this one. Any idea what to do?

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Well, I don't know if you've restarted, but that may help. Otherwise, it may just be your firmware needs updating. Make sure, by going into your Settings and set it to MTP.

To update your firmware, you can just go here:
http://www.sandisk.com/Retail/Default.aspx?CatID=1376


Hope this helps!

Posted on Jun 27, 2008

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