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Black area on screen,

Every nite at the same time, i get a large black out area on my screen, it only pop's up on this tv, not on the others. when i push the DISPLAY button ,it go's away for a few seconds ,then it pop's up again. it only does it from 10:30 til 11:00 pm. i'm going nuts. dc

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  • omsoc Jun 28, 2008

    JASON, thanks for your help, i worked on the caption menu til i was finally able to get it off , thanks , omsoc

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Hi omsoc,

This could possibly be an issue with closed captioning. While some closed captioning is a marquee-type text near an edge of the display, your television may have an option turned on to display a different channel of captioning that would likely display a large black box on your screen if there is no data to display. This would explain why this would take place suddenly at the same time each night, as well as why pressing the display button would cause it to disappear. I suggest you look into your menu to try turning this option off, then watch the channel you normally watch at this time. If this does not resolve the situation, I recommend you contact your manufacturer’s product support line.

Thank you,
Jason,
Go Ahead. Use Us.

Posted on Jun 27, 2008

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It was the closed caption button..I turned it off then the black area disappeared

Posted on Jul 12, 2011

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