Question about Kenwood Car Audio & Video

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Hello, Hi Kenwood KDC-C717 cd changer has displayed error-99. I think it may be a stuck cd. When pressing the eject button, the motor sounds, but cannot eject the 10 disc loader. Can you help? Cheers, Jon

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  • jlarssen Jun 27, 2008

    Hi,

    Thanks for your comments. I stripped out the mechanism, seemed the motor hadn't reset it's self. I pushed it back home with my fingers, plugged it in a again & hey presto! it worked.

    Now to get those strings and funky shock absorbing gromits back home. That could be the hard part.

    Thanks alot, good work.

    Jon.

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The loading mechanism is either out of timing and has jammed or there is a disc that slipped out of the tray that has jammed it. In either case, the unit must be dis-assembled and rebuilt. This is not a repair I'd suggest you attempt without a service manual. The rebuild must be done in the proper order and in the corrct position in order for the timing to be correct. It is rare for parts to be required for this type of problem. Check with a local servicer for the cost to repair.
Dan

Posted on Jun 27, 2008

  • ABRsvcs Jun 27, 2008

    I forgot to add that resetting the unit is not likely to fix this. Also, the drive belt may need to be changed as well.



    Dan

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Try to reset the device

Posted on Jun 27, 2008

  • Maanita Chadha
    Maanita Chadha Jun 27, 2008

    Seems to be a cd stuck or it is broken inside the changer, all you need to do is take the changer out and get it opened manually which you can do it your self this will save $$$$ and its pretty easy to fix,

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