Question about Canon PC-795 Copier

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Blank Streak down left side of copy

This is an older model and we have had it for a long time. When I make a copy I get a blank streak all down the left side of the copy. Is this a toner cartridge problem or do I need to replace a drum?

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One way to tell is to take out the toner cart and shake it, reinstall and test run. If it comes out better you may be running out of toner in the cart and will need to replace it shortly. The drum and toner cart on this machine are in the same unit.
Hope that helps...
Lbcoaster

Posted on Jun 27, 2008

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Clean the loose toner up with a dry lint free cloth.


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When I make copies or transmit a fax, it makes a 3/4" black line down the left side. I have cleaned ink cartridges and contacts but does not help.


The line is probably not from the ink cartridges or nozzles (assuming regular printing doesn't streak). Streaks on copies and transmitted faxes are usually due to dirt or problems on the scanner unit. First clean the flat bed of the scanne. If you have an automatic document feeder, clean that.

Clean with a lint free cloth moistened with a little water or glass cleaner. Make sure no foreign objects are in the ADF path or on the glass. For pictures see the Lexmark support site: http://support.lexmark.com/index?page=product&linkSelected=node0&locale=EN&userlocale=EN_US#1. Then enter "streak on copy" - the solution comes up in a pop up.

If the streak is shrinking, then copy a blank white piece of paper to identify where to clean further. Try scanning another page with a small mark on it. (These are particularly helpful for cleaning the ADF.)

If the mark occurs when you print, then check if you have a damaged cartridge or other ink that has spilled inside the printer.

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Now if the white streak is very fine and the above procedure does not work then it is most likely something stuck to the scanner glass. To test for this print out a report from the operation panel or if you have the machine connected to a PC print something from there. Are your print outs ok? If so it means that it is definately something on the scanner glass. To locate it and clean it just make a copy of something. Now take that copy with the blank line on it and place it in the feeder just as you did with the original. now wherever the blank streak is lined up on the machine is where the spot is going to be on the scanner glass. Just open the cover where the documents go in and look for the strip of glass that runs from side to side. Your copy passes over this glass when it is scanned. Where the blank line hits this glass is where the trouble spot is. Just clean the glass with a cloth that has some glass cleaner sprayed on it. This should resolve the problem.
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open door and take out toner cartridge. look for a thin glass that is on the bottom of the machine and wipe it. Toner spills will cause a black streak.

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