Question about Canon imageRUNNER C3220 Color Copier

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Error code E000584-0001

I'm getting the error code E000584-0001, I've tried shutting the machine down and restarting it a few times, waiting ever increasing amounts of time between shutting down and starting up, and I continue to get this error. Any idea what this error code means (or even better, if there is a list of these codes online somewhere, so that I can diagnose these problems a little more efficiently?)

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Hello Wyatt,
It took me a moment or two to find the explanation to this error. It appears you have a saddle stitch finisher as that distinguishes the error code. Canon does not lump all error codes together (concerning all available peripherals) in one spot. In brief, the code means that the second feed motor (which will initialize at start up/and only pertains to the saddle stich feature) was not recognized as acting properly. When the machine starts up it checks a tremendous amount of inputs and outputs and the second feed motor (m8) is one of those. The controller pcb of the finisher told the main controller of the copier that "m8" did not perform it's function. To simplify the diagnostics, either the motor did nut turn, or the shutter it drives is bound, or the finisher pcb has lost its mind, or best of all the copier is misinterpretting the data from the finisher pcb. I know this does not fix your problem, but at least you know where to look and what to look for. And if "copier dude" (which I am one) says you need a new SPLEEN you can tell him to go to hell !!! I wish I could be of more help.....and I can be for a nominal fee.......( plane tickets, hotel,mixed drinks) lol

Posted on Jun 28, 2008

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We had this code and it turned out that the nearby garbage can was sitting under the trays and preventing it going all the way down into position. We moved the can and it stopped this error. 

Posted on Aug 29, 2008

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