Question about Kyocera Mita KM-3035 All-In-One Laser Printer

3 Answers

"unable to find destination" ERROR WHEN TRYING TO CONNECT SCANNER.

Hey,

My scanner is on the network. It is already connected to 2 computers but i am now trying to add my computer to it but it shows the error, "unable to find destination". I went in to administrator and got the file utility software. I added the software to windows firewall so that it allows. then i went to the kyocera link and added my pc with its name on the destination pc to add it. But still my scanner shows same error. I also entered my IP address on the destination pc but it still dint help.

I would be grateful if you could solve my problem

Thanking you

ABHINAV SONI

Posted by on

  • 3 more comments 
  • apsoni123 Jun 27, 2008

    no windows xp

  • apsoni123 Jun 27, 2008

    yes the computer works on the copier

  • apsoni123 Jun 27, 2008

    the twain drivers are installed in the main users computer i am one of the destination computer.

  • Tim Babcock
    Tim Babcock May 11, 2010

    Are the printer drivers to the computer working on the copier?

  • Tim Babcock
    Tim Babcock May 11, 2010

    Is this new computer a Windows Vista computer?

×

3 Answers

Hi Pete_saario,

Go to <My Network Place><View Network Connections>double click <Local Area Connection><Support> Copy the IP Address shown. Then go to the Kyocera, press <Scanner><Change user info> Enter your used number <Enter><down arrow><Change #> Enter your IP Address here. Then <End><Complete Entering>

This should set it up.

Then Scan to PC. Good luck.

Posted on Nov 05, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Hello !!

I don´t have solution, but I have same problem. I can scan with twain driver, no problem.
But when I try to "Send PC", it says "can´t connect". I have PDF keyword embedder
v.1.1.0 and KM-network fax receive handler 2.1.1.

/pete

Posted on Nov 05, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Kyocera Mita Master
  • 2,794 Answers

Are the TWAIN drivers installed on the computer?

Posted on Jun 27, 2008

  • Tim Babcock
    Tim Babcock Jun 27, 2008

    Can you verify if the TWAIN drivers are installed on the computer. You may have to go to kyocreas website and download one for your computer.



    It won't scan without one.

  • Tim Babcock
    Tim Babcock Jun 27, 2008

    If your using your computer for any scanning features you will need that driver. I don't know if you copier has document storage capability to it. If it does you can try going into a web browser, typing in the IP address and looking for the scanner section of the copier and see if there are documents storing in that section.



×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Laserjet m1136 mfp


Have you considered installing the scan tools on the other computers? Print sharing is a function of windows; assuming that the printer is not a true network printer. Windows does not have the ability to share scanners. But this is where the software can scan the network and find a HP scanner. Also some scanners can perform a "scan-to" function; but I believe the software need to be installed on the destination computers for this to work as well.

Dec 11, 2013 | Printers & Copiers

1 Answer

No scan options


Did you install the full software before connecting the all-in-one to the computer? If the printer not scanning to the local computer or a networked computer? Were you trying to use the scanner buttons?

If this is a local problem (USB connection) uninstall any generic driver (these only drive the printer) and then unplug the data cable. Next download and install the software from http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=439491& (select your OS from the list). Connect data cable when prompted to do so. Try a new data cable if the problems persist (scanners require bidirectional communication and will fail when the printer works).
Try a direct connection (no USB hub or print server).

If the computer failed to respond to scanner button press, make sure that the monitoring program is running. You also need to set up the scan destinations in the HP Solution Center for the buttons to work.

If the scanner program isn't running, you can launch them manually. Computer > Local Disc (C:) > Program Files > HP > Digital Imaging > Bin (double click on each of the above drives/folders). Find either Hpiscnapp.exe or Hpqscnvw.exe and double click to launch the HP scan program.

XP, Vista and Win7 can acquire scans without the HP software but the scanner buttons will not work. All three can acquire scans with Paint (File > Import from Scanner or Camera > New Scan). Vista and Win7 also have Windows Fax and Scan (New Scan).

Since you need to set the destinations, you should use the HP software to launch scans first. This lets you get a feel for the defaults that will be best to put into the destinations.

I hope this helps.

Cindy Wells
(If the unit is networked, I do not know how the software connects.)

Sep 09, 2010 | HP Photosmart 3310 Printer

1 Answer

We have a Konica Minolta Bizhub 250 at the office and I want to use it as a scanner...I connected the printer to my laptop using a USB cable but it doesnt send the scanned files to my PC. I'm not really...


First of all, bizhub 250/350 is not a single pc scanner.you cannot use it as a scanner by connecting usb cable with it.its a network scanner.so to use it as a network scanner, you have to do these main steps........
1-assign a free ip address to the machine.
2-ping it from the system to check the connection between machine and computer.
3-now, make a scanner one touch account on the machine.
4-enter computer's ip address in the destination option.
5-create a folder on the desktop of your computer and share it.give it full rights.
6-turn the firewall off.
7-enter the folder name which you have made, in the machine.
8-enter user name and password of your computer in machine.i mean while making scanner one touch account.
9-now place the original on glass and scan it........

Aug 09, 2010 | Konica Minolta bizhub 350 All-In-One Laser...

1 Answer

Hi We are unable to scan through our fuji printer and the fault error 016-781 comes whenever we try to do it.kindly help


Set "Sub-net Mask" and "Gateway" of the main processor correctly.
From the destination server, check that you can identify the M/C with "ping."
From a Windows95 or UNIX machine to check that the FTP connection to the destination server is possible.
If the machine is a DC 3535, check that the Ethernet Crossover Cable from the ESS to the Network Controller is connected and is free from damage. Refer to the Network Controller service documentation for repair procedures

Jun 25, 2010 | Xerox WorkCentre M-24 Color Copier

1 Answer

My kodak 5100 all in one printer will not print out my documents but only prints out what is on my scanner, how do i solve this?


did you recieved an error message printer not responding? If yes please double check the icons of printer on the printer and faxes, if you can see 2 icons delete both icons and unplug your USB cable, then restart computer.
Now if the computer is already restarted connect USB cable then try to print.

there are several reasons why it will not print using computer, there might a problem on USB cable and its connection or the drivers., Please verify the problem, or you may contact kodak toll free 1 800 421 6699. hey will help you on this issue., Gudluck!

Nov 04, 2009 | Kodak EASYSHARE 5100 All-In-One Printer

1 Answer

Scanner (c2520). all of the sudden, when trying to scan a document (we scan to PC...select a sender....save at user PC...and the message we are getting is:incorrect setting of destination folder. contact...


1. Use a web browser to go to the machine at the ip address that you assigned to the scanner to check the network connection.

2.you need to make sure that the computer you are scanning to has the "Kyocera scanning utility" installed and running in the background.
Make sure address book is running. In address book editor you can change the path of the destination forlder and the Id# that are linked together.
Hope this will help.

Jun 01, 2009 | Kyocera Mita Printers & Copiers

1 Answer

Connection issue between XP Pro and HP C6180 all-in-one


Hi Lynn,

Unfortunately, HP.com doesn't have a very satisfying online solution to your problem. Still, there are a few things you can try.

The first is a general diagnostic check of your scanner. HP provides a doc that takes you through some steps, many of which you probably already tried, to see if it's a simple fix:

An error occurred while communicating with scanning device

The next document is a set of diagnostic steps to address errors trying to scan to a PDF:

An error occurred while trying to scan to a PDF

I don't know if the current situation was created by a fault in the device or some recent change in your configuration settings. I do know you can use the HP Director software installed on your computer to set the scan destination settings:

Settting "Scan To" Destination using HP Director

Those were the most relevant solutions I could find for you. I hope some of this information is helpful. Good luck.

-Trip

Oct 07, 2008 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

Scanner not recognizing software


I also have the same error and same 2015 printer in addition to my 7210.

Anyone figure this out? HP tech level 2 support cant figure it out.

May 23, 2008 | Printers & Copiers

2 Answers

Scanner will not connect to PC


Make sure that the scanner file utility is running on the computer you are scanning to. Go to Start - Programs - Scanner User Software - Scanner File Utility. It will open in the system tray by the clock on the PC. Try to scan again. If still have the same error, go to the webpage of the scanner (just enter the IP address of the scanner NIC in Internet Explorer. Go to the bottom left side of the page and click Scan to PC Destination List. Click on the number to the left of the name you are scanning to. check the IP address listed on the webpage and make sure it matches the IP address of the Computer you are scanning to. One of these should fix it.

Please remember to rate you answers.

Dec 28, 2007 | Kyocera CS-2550 Black and White Copier

4 Answers

KM-3035 scanning issues


the 30/40/5035 series machines have two network cards in them. One for printing and one for scanning. and they have separate IP numbers also. make sure you have scanfile utility running on your pc or wherever you are sending the files and the folder set up in the utility. then set it up on the scanner network card.. Not the printer.

Oct 15, 2007 | Kyocera Mita KM-3035 All-In-One Laser...

Not finding what you are looking for?
Kyocera Mita KM-3035 All-In-One Laser Printer Logo

2,644 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kyocera Mita Printers & Copiers Experts

NewYork kyocera HP...

Level 3 Expert

513 Answers

Henry Gertcher

Level 2 Expert

46 Answers

Kevin Cole

Level 1 Expert

45 Answers

Are you a Kyocera Mita Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...