Question about HP Officejet 5610 All-In-One InkJet Printer

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Thick Black Line on my copies and faxes

When I make copies or send faxes a 1/2 x 11" perfectly even line appears down the middle of the page.  When I print pages from my computer, everything is fine.  I have cleaned the scan glass and white piece strip inside of the printer, but that has not helped.  Ij am having the same problem with my HP5600 series all in one. The faxes just started doing it, but the line was appearing when we scanned and copied. We purchased it off of Craigslist, and the scanner and copier function have not been useful to us due to this. I am not sure how to clean the scanner glass. Do I have to open it up? Or just windex outside?

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Hi,

here is the document that i want you to follow to somehow resolve the issue. just double click the link below.

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00671260&dlc=en&product=441125

note: please let me know if that step didnt work so that we can go ahead and try to find another ways to fix that problem.

best regards,
adonscott

Posted on Jul 02, 2008

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The receiver of my FAXes says that there is a black line down the middle of each page. The FAX is a good copy-clear, etc.... but this line has to go. What can I do? Thanks, Donna
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1 Answer

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