Can you help us.

IT TURNED OUT TO BE AN AIR BLOCKAGE BETWEEN THE TANK AND THE PUMP
I THINK!

Be carefull, defective or cheap grinder can produce lots of dust in your coffee, hence blocking the tiny space in the extraction cartridge after a while. If water goes out without the handle in place, it's not a pump problem. It happened to me, I had to clean the extraction catridge thouroughly. I couldn't acheive anything with the needles, the extent of the mess was too great, it was like ciment in there. I had to go to an extreme mesure, only do that if everything else fail.
Remove the extraction catridge from the handle and put it in your oven, yes the OVEN. Do a auto-cleanup cycle with your oven (yeah, you need your oven to do this, if not, ask a friend who have one !) this will reduce any coffee dust into hashes, it may discolor the cartridge a little bit, but this is only cosmetic. Run a cycle without coffee to get rid of the hashes and voilà !

Good Luck

JF

nermal_@hotmail.com