1.Powercycle your equipment ( Unplug then plug back in) this means your Modem and your Router.
wait 15 seconds then plug back in.
2.Open Network Connections. Xp:Start/Run/Type ncpa.cpl then hit ok
Vista/7:Start/Search bar type ncpa.cpl then hit enter.
3.Right click on the connection your using and hit properties, Uncheck Internet Protocol Version 6
Click on Internet Protocol Version 4 and hit properties.
4.Ensure obtain ip address automatically and obtain DNS server automatically is checked if not check both boxes.
5.Disable all firewalls, Xp:Start/Control Panel/Switch to classic view/Windows Firewall/Turn Off
Vista/7 Start/Control Panel/Security/Change Windows firewall settings
6.Disable Antivirus Software.
7.Renew Ipaddress XP:Start/Run/Type cmd hit ok
Vista/7: Start/All Programs/Accessories/Right Click on Command Prompt click run as administrator. Hit continue
8.In Command Prompt type the following: netsh int ip reset reset.log Hit Enter
netsh int ip delete arpcache Hit Enter
netsh winsock reset Hit Enter
ipconfig /flushdns Hit Enter
9.Restart Computer
10.If still unable to connect run antivirus and check for errors refer to your ISP Internet Service Provider
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