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I am having the same problem. I have tried reinstalling, looking for paper jams, blowing it out with canned air, and removed it from a print server network box. I downloaded the Hardware detection utility which told me it was in an error state, but does not give the discription of the state, just instructions on how to reboot the printer, which I have also done many times. Is it a dead duck and time to move on? Thanks for your help.
If the printer is connected to your computer - check to see if there is a blinking Red exclamation point / printer icon in the system tray. Sometimes mousing over this icon to see the tooltip is the only way to figure out what error message the printer is trying to tell you.
For us - when this happens, the printer is complaining about an "incompatible" ink cartridge - even though 99% of the time it will print from that cartridge without problems. So try removing and re-inserting all of your ink cartridges too.
Buy a differently branded printer. I have had the K550 for two years and have had nothing but problems, frustration and time wasted.All in all I have had in working for a couple of months at most. Numerous printhead cleaning exercises and paper thrashed. A tortuous waste of hours of my time (and I mean hours) trying to get it up a going. Each time I left teh printer idel for a couple of weeks, the whole printhead cleaning circus began again. Read the reviews on other websites. This model is a complete dud. Nothing can be done to salvage it. If still under warranty ask for your money back. Otherwise bring it to a recycling centre,
for future refs: if the paper type and size (in this case checks) is set up correctly in the software that you are using to create the checks, perhaps it would help to check the printer settings. this link at hp support might help you then:
mostly there is paper stuck in the paper feed roller at the bottom of the printer remove the paper tray and look at the roller and if paper is jammed remove from rollers and reset the printer. this should solve your problem . bye hope it does