Question about Jobo GIGA Vu PRO evolution MP3 Player

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Gigavu PRO My Gigavu has been in use for a week. Itried to turn it on this evening with outsuccess. The green pilot light is on, it is fully charged, I can hear the drive whirring but the screen is dead. I get no response from the keys. I am leaving it on to run down the battery i the hope that this will fix the problem and also because it won't switch off. Can anyone suggest a fix, thanks, Allan

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If the Giga Vu hangs, hold down the two end buttons of the 5 along the bottom, then press the power button for a few seconds. This should now turn off the device. Give it a few seconds then turn it back on. Some times I have to plug in the power for a couple of minutes before turning it back on.

Posted on Oct 24, 2008

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Posted on Jan 02, 2017

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Green battery light on the archos 5 but when i disconnect it from dock or usb no green lights abd completely dead - won't switch on either in dock or out???


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I just purchased an almost new Archos 5 on eBay recently, and the first day I had it, happened to me that I left the unit off and charging on the Mini Dock with external AC power supply, after 13-14 hours the CHG light still wasn't blinking. Then I though maybe I have to leave the unit in Suspend mode rather than completely off, which I did, and in a matter of 3 hours it fully charged the battery.

Again, do not shut down completely the unit, leave it on Suspended mode, or even on, and connected it to your mini dock, after a while the screen will go blank the unit will go into Suspended mode by itself, and after 3 hours on external power supply or 8 hours via USB on PC should be completely charged and your CHG light should be blinking, indicating the battery is charged.

I hope this helped.

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Hello kings_park,

I would agree with what the tech support agent(s) told you. What you are describing sounds like a bad battery. The Insignia® Piliot MP3 players have a one year limited warranty. For service you should take the MP3 player into your local Best Buy™ store with the receipt. The store will be able to assist you in diagnosing the problem and if needed having the item serviced or replaced.

Best Regards,
Ken
"Go Ahead. Use Us."

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