Question about Motorola Mobility ROKR E6 Smartphone

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Cant recieve calls suddenly, but able to call others

My Motorola ROKR E6 suddenly couldnt receive any calls. I tried my sim card with my other phones and they can recieve calls. On the ROKR i can only call others and text msg others and receive text msgs, but unable to receive calls! help me plz

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  • unrealll Jul 03, 2008

    same problem. sometimes i can receive calls and sometimes none at all but when my phone does not ring, i receive a text message saying I've missed a call, part of Fido's new promotion i believe. Ever since this promotion my rokr couldnt recieve calls. please help.

  • Nassau Jul 13, 2008

    Same problem with me as well. One fine day my rokr has started behaving like this. I dont recieve incoming calls by says my phone is unreachable to others but if you try 5-6 times then they get through to me. I onoy recieve a msg if i send one message or if i recieve a call and i pick it up. The same problem as the guy aboive has mentioned

  • thr1lla Jul 16, 2008


  • stillplayin2 Aug 11, 2008

    how would you change name display? where can i find that in my phone

  • sid78669 Sep 11, 2008

    Same problem here, but i am with Fido. Will get the name display option disabled tomorrow, lets see. Will post if successful.

  • InuN Dec 27, 2008

    I Have the same problem as well. I even gone even worse than all of the above. I went back to the place i purchased (hong kong) and got the WHOLE MOTHERBOARD replaced. It works in HK, but when i come back to Canada, it doesnt work ****. Its prolly with Fido/Rogers. Or Fido/Rogers doesnt support this phone ==" but i hope it does. I will try the cancelling caller id with fido/rogers;



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The solutiuons above are 110% correct! i tried calling from another phone, while setting it to ned send its number, and my E6 recieved the call immediately although it was not doing so before the change. Thus, it seems that Name Display is the problem! get it deactivated to get your phone working!!

Posted on Sep 11, 2008

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I have the same problem, and it only began after flashing the firmware on the device. ive flashed it with different firmwares about 4 times with 4 different firmwares, some default (stock) firmwares, some are monster packs and the problem continues. i even bought another one and after flashing, i had the same problem. Rogers does not support the device, only the E1 (which ive upgraded from) and E8 ROKRs (as you all probably already know) so getting help from them will be difficult. however, i have my doubts about Solution #1, because disabling Name Display only applies to outgoing calls, not incoming calls. if anybody here has actually solved this problem yet, please confirm your solution, because i (and others im sure) am not going to be changing phones for some time. I happen to like this phone.

Posted on Sep 06, 2008

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Okay.. what you should do is call ROGERS tech support. Tell them to DE-ACTIVATE your NAME DISPLAY. Thats it people.

Posted on Aug 29, 2008

If you're with rogers, then you should turn off name display 

Posted on Aug 05, 2008

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