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The ipod will not turn off it just isn't responding. it has the play symble showing but nothing is happening, it also reads now playing even though it isn't.

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Reset it, try the other 5 R's - see manual for details- manual available on Apple's website

Posted on Jun 27, 2008


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Please try resetting the ipod by pressing the center and play button on your ipod until it displays apple logo. Also try restoring it to factory settings by seeing this link from apple---

Restoring apple ipod

Please rate this solution if you find this solution helpful.


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If that all that didnt work, then i suggest you contact apple or your dealer for more assistance or repairs.

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